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Member Experience Lead & Onboarding Pro
Job in
Matthews, Mecklenburg County, North Carolina, 28106, USA
Listed on 2026-08-29
Listing for:
GOEBEL FIXTURE COMPANY
Full Time
position Listed on 2026-08-29
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
YMCA of Greater Charlotte in Matthews, NC is seeking a Lead Member Experience Associate to support front-desk and fitness floor operations with customer service, onboarding new members, and driving membership growth. You will handle onboarding tasks, resolve routine account issues, and serve as a resource for peers in a fast-paced environment.
The role emphasizes a non-supervisory but knowledgeable presence, with opportunities to contribute to a welcoming, service-oriented culture and to support
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