Police Telecommunicator Job Matthews area,North Carolina USA,Government

** The position is on-site at the Matthews Police Department. This is a 24/7 operation working 12-hour shifts rotating from 6:30 am - 6:30 pm and 6:30 pm - 6:30 am, including weekends and holidays. Police Telecommunicators rotate between day and night shifts every three months.**

** Hiring Range: $48,851 - $62,285**

Experienced candidates who are selected will be offered a salary commensurate with experience within the hiring range.

Candidates with no related experience who are selected will be offered a salary of $48,851 (minimum of the pay grade).

Hiring Bonuses Available!

All new hires selected for eligible positions will receive $2,000 on their first paycheck. Those who have relevant job experience and/or military experience are also eligible for up to $3,000 more (total payout available - $5,000).

The Town of Matthews offers a comprehensive benefits package including bilingual incentive pay, vacation and sick leave, increased vacation accrual for qualified service with another government agency, shared sick leave, medical insurance, paid parental leave, health reimbursement account (HRA), dental plan, vision insurance, North Carolina Local Government Employees Retirement Plan, 457 and 401K Retirement Accounts, flexible medical & dependent care spending accounts, EAP, group and voluntary life insurance & AD&D, short-term disability, long-term disability, accident plans, hospital indemnity plans, and critical illness insurance, and tuition reimbursement.

Automatic

Disqualifiers From Hiring Process

False information supplied to or filed with the Department during any phase of the selection process (including making a false statement of material fact, intentionally omitting a material fact, or the practice or attempt to practice any
form of deception or fraud);

Conviction of a felony;

Involvement in any felonious/violent criminal activity for which formal charges have not been brought;

Any criminal activity that has occurred within three (3) years of application;

Any use of heroin, Methamphetamine, Morphine, Opium, LSD, PCP, or other dangerous drugs;

Any use of “club drugs” such as GHB, MDMA (ecstasy), or any other illegal hallucinogen drug not listed here within seven (7) years;

Any use of cocaine or any derivative of it within seven (7) years;

Any use of marijuana, including legal marijuana derivatives, by-products, or concentrates, within 12 months of application.
* Please note that while some states have decriminalized marijuana, it is still federally illegal, and candidates applying for a position within the Matthews Police Department must not have used it within 12 months of application; and

Being involuntarily terminated from a previous law enforcement agency, whether sworn or civilian.

POSITION SUMMARY

Performs responsible technical and public safety work, dispatching emergency personnel and equipment, usually in response to emergency situations, and assisting the public. Work is performed in accordance with departmental policy and state and federal law, supplemented with specific directions by supervisors.

ESSENTIAL FUNCTIONS

Receives routine and emergency telephone calls and personal requests for assistance on multiple lines concerning accidents, crimes, fires, emergency medical service, or general information; obtains needed information concerning the nature of the problem; identifies the location of callers to choose and dispatches the proper law enforcement officer based on the location of the caller and maintains contact with Police units; transfers other emergency and non-emergency calls to the proper agency.
Monitors activities of officers on patrol and makes and/or maintains radio contact to ensure safety.
Performs customer service work for the Town, assisting visitors with information, procedures, and other needs.
Operates a variety of electronic equipment and utilizes computer-aided dispatch (CAD) to receive and dispatch calls, enters the disposition of calls, and maintains contact with police personnel and other law enforcement units; receives and transmits information and messages about the situation as it develops.
Utilizes mapping software and GIS programs to determine whether a specific…


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