Field Service Technician

About The Role

Kinetic’s team of Field Service Technicians are vital team members who represent our leading telecommunications brand that connects homeowners, small business, enterprise, and carrier partners across the United States. Our team of Field Service Technicians care about technology and connecting customers to products they value. Through providing technical expertise and customer support, our Field Service Technicians create meaningful connections with customers that create long-term relationships.

This is a safety sensitive position.

• Install and repair residential and business communications services including telephone, internet, and video.
• Train and work with tools and test equipment to provide service of multiple different technologies and network designs.
• Recommend products and services that resolve their communications needs.
• Work in both buried and aerial plant requiring pole climbing and ladder skills.
• Safely operate and maintain clean and organized company service vehicle.
• Work in both inside and outside environments.
• Complete necessary safety training and follow safety standards and regulations.
• You will report to the Manager of Local Operations
• This Position Follows a Union Bidding Process**

• Basic technology and math skills
• Valid driver’s license and safe driving record
• Ability to distinguish colors in use of color‑coded cable
• Ability to use equipment with maximum load capacity of 275lbs
• Ability to lift up to 50lbs, capable of working aloft
• Ability to successfully complete required safety training
• Ability to work assigned schedules and extended hours including day, evening, weekend, and holiday hours
• Ability to respond to after hour callouts
• High School Degree or GED equivalent

• Customer service or sale experience
• Certifications or training directly related to the position
• Two-year technical degree in computers or electronics, or the equivalent in work experience

• Standing continuously: 67-100%
• Walking continuously: 67-100%
• Sitting occasionally: 0-33%

• Car:
  Occasionally: 0-33%
• Van:
  Continuously: 67-100%
• CMV:
  Occasionally: 0-33%
• Climbing:
  Continuously: 67-100%
• Bending:
  Continuously: 67-100%
• Crouching:
  Continuously: 67-100%
• Pushing‑Pulling:
  Continuously: 67-100%
• Carrying:
  Continuously: 67-100%
• Reaching Above Head:
  Continuously: 67-100%
• Lifting‑Lowering >1-15 lbs.:
  Continuously: 67-100%
• >15-30 lbs.:
  Continuously: 67-100%
• >30+ lbs.:
  Continuously: 67-100%

• >
  
  Medium Dexterity:
  Continuously: 67-100%
• >
  
  Fine Manipulating:
  Continuously: 67-100%
• Operate Foot Control:
  Occasionally: 0-33%

• Hearing:
  Continuously: 67-100%
• Near Vision:
  Continuously: 67-100%
• Far Vision:
  Continuously: 67-100%
• Peripheral Vision:
  Continuously: 67-100%
• Depth Perception:
  Occasionally: 0-33%
• Color Discrimination: 34 – 66%

• Cold:
  Frequently: 34-66%
• Heat:
  Frequently: 34-66%
• Dampness:
  Occasionally: 0-33%
• Heights:
  Occasionally: 0-33%
• Vibration:
  Occasionally: 0-33%
• Skin Irritants:
  Occasionally: 0-33%
• Lung Irritants:
  Dust:
  Occasionally: 0-33%
• Fumes/Gases:
  Occasionally: 0-33%

Test Equipment, Ladders, Climbing Hooks, Hand and Power Tools, Van

Driver’s License

• Medical, Dental, Vision Insurance Plans
• 401K Plan
• Health & Flexible Savings Account
• Life and AD&D, Spousal Life, Child Life Insurance Plans
• Educational Assistance Plan

At Uniti, we celebrate the authenticity and uniqueness of our people and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, protected veteran status, current military status, disability, sexual orientation, marital status, creed, citizenship status, or any other status protected by law, and to give full consideration to qualified disabled individuals and protected veterans.

Uniti, as a holder of licenses granted by the Federal Communications Commission, is required to notify and to obtain approval from federal regulatory agencies prior to granting certain system/network access to…