Assistant Manager Job Matthews area,North Carolina USA,Retail

Position Purpose

Assist Store Manager/Owner in managing and promoting all aspects of the business; including but not limited to buying, pricing, sales, merchandising, loss prevention, training and managing staff. Promote a high level of customer service and continually strive for innovative solutions and alternatives in bettering the business.

Major Areas of Responsibility

Meet or exceed financial goals, focusing on sales and overall profitability.

Drive sales through the development of staff; focusing on coaching, training, and role‑modeling desired behaviors.

Support and execute all buys as per process efficiency guidelines. Manage all customer buys to ensure we maintain productivity and profitability standards.

Promote and role‑model a culture of positive customer service to everyone, every day.

Maintain merchandise and visual presentation standards on a daily basis.

Recruit, hire, and train associates for all store positions. Establish schedules; implement individual development plans, set productivity and performance standards for each associate. Complete and deliver associate performance evaluations in a timely manner. Create and maintain an environment of consistent and continuous coaching.

Ensure all inventory functions are completed as directed, including regular inventory counts. Receive merchandise and ticket in a timely manner. If needed, follow the appropriate back‑stocking recommendations.

Establish and maintain operational and monetary controls. Prepare daily bank deposits and perform daily/weekly auditing tasks. Report any discrepancies, theft, or suspected theft by employees or customers to the appropriate parties immediately.

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