Field Technician II

Matthews, NC, USA

Trans Core (TRN), a subsidiary of ST Engineering, is seeking a full-time Field Technician II to join our team in Matthews, North Carolina.

With 80+ years’ experience as a driving force in the industry, Trans Core continues to define the future of transportation. We continue to succeed due to the passion, focus, and expertise of our people.

The Technician performs on-site or in-house servicing, repairing and/or installation of customer equipment. This job may include any aspect of field support including installation, troubleshooting and repair of electronic equipment and wiring, installation and configuration of component systems/firmware, including upgrades, modifications and programming; preventive maintenance actions; documentation.

• Installation, preventive and corrective maintenance of equipment including Microsoft Windows and Linux-based hardware, video surveillance and detection equipment, radar/LIDAR/magnetic detection equipment, network communications equipment, and/or fiber optic/Wi-Fi/radio equipment.
• Complete reports, logs and perform shift-to-shift communications in accordance with established policies, procedures and local practices.
• Respond to corrective maintenance requests or alarms within an acceptable time frame.
• Diagnose and repair hardware, software, and system issues.
• Report on the technical status of the system with accuracy and completeness.
• Work with technical team on advanced and intermittent technical issues.
• Restore equipment to operational status as quickly as possible.
• Module or PC Board swap out.
• Isolation of faults in units or components.
• Field test of units or components.
• Maintenance of spare equipment and parts following guidelines set forth to do so.
• Assist with the training of less experienced technicians.

• High school diploma or general education degree (GED) strongly preferred.
• Typically requires a minimum of 2 years of related experience.
• Must maintain driver’s license in good standing as verified by Trans Core.
• Must be comfortable working at heights that could be in excess of 50 ft.
• Experience with electronic toll collection systems, RFID, ANPR, or traffic control devices is highly desirable.
• Advanced troubleshooting and repair skills for both hardware and software and networking components.
• Proficiency with networking concepts, including TCP/IP and communication protocols.
• Ability to read and interpret complex schematics and technical documentation.
• Strong communication and organizational skills.

Trans Core offers competitive compensation and an excellent benefit package that includes medical, dental and vision coverage, flexible savings accounts, 401K, Life and AD&D insurance, a comprehensive Paid Leave program, and a Tuition Reimbursement program. Participation is limited to regular full-time employees.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is frequently required to stand; sit; use hands to touch, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. The employee is occasionally required to walk, climb and/or balance, including climbing ladders over roadway sign structures. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds.

While performing the duties of this job, the employee is frequently exposed to moving mechanical parts; outside weather conditions and moving traffic.

* Trans Core complies with federal and state disability laws and provides reasonable accommodation for employees with disabilities.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.