Applied E-Commerce Engineer

Software Toolbox is a full-stack industrial AI company that specializes in delivering innovative industrial connectivity software, data platforms, and AI agents to support manufacturing and process industries. The company's advanced solutions, includes TOP Server, OPC Router, and Omni Server, N3uron, and Cogent Data Hub are recognized for exceptional customer support and high customer satisfaction. The company is now leading with an AI-first mindset and delivering cutting-edge AI capabilities like jonjon.ai,

a specialized agent for addressing industrial challenges and providing actionable insights. Serving leading global businesses across diverse industries such as automotive, chemicals, power generation, oil and gas, and food and beverage, Software Toolbox empowers clients to navigate their industrial AI transformation.

Build and own the next generation of Software Toolbox's digital commerce platform, turning an established architecture and design into a production system that makes it easier for customers to discover, quote, purchase, renew, and manage industrial software. You will own the full outcome after launch, including checkout reliability, ERP and CRM integrations, subscription workflows, analytics, performance, and uptime. Success in this role is not measured by tickets closed or pull requests submitted, but by how well the commercial system works for customers and the business.

You'll embody our team values by removing friction, collaborating across teams, continuously improving the platform with real data, growing your engineering and AI-assisted development skills, and taking responsibility for what you ship. Above all, this role is about building, launching, operating, and continually improving a revenue-generating commercial system, not simply writing the code behind it.

• Build and launch a modern Next.js storefront hosted on Vercel, working from an existing design specification and iterating on the experience weekly
• Develop product pages that support industrial software purchasing requirements including product video, tiered pricing, variants, reviews, and search that understands industrial terminology
• Implement checkout experiences supporting both credit card purchases and purchase-order workflows
• Integrate Fast Spring as the merchant of record for global subscription billing, tax handling, payments, and license delivery
• Build and maintain Fast Spring webhook integrations and subscription lifecycle workflows
• Run the storefront in production, taking responsibility for monitoring, performance, incidents, reliability, and uptime
• Continuously improve the buying experience based on customer behavior, funnel performance, and business priorities

• Build the middleware connecting the storefront, Fast Spring, Hub Spot, Net Suite, and other commercial systems
• Sync orders, subscriptions, renewals, and related transaction data into Net Suite, which serves as the company's ERP and system of record
• Develop and maintain the cart-to-quote workflow that converts a customer's shopping cart into a Hub Spot deal and feeds the company's CPQ and sales process
• Maintain clean and reliable customer, order, subscription, and deal data across connected platforms
• Read and work from third-party API documentation, webhooks, authentication models, and vendor integration patterns
• Build integrations that are resilient, observable, and maintainable rather than simply connecting two APIs once
• Develop working knowledge of Net Suite SuiteQL and the underlying commercial data model

• Take ownership of Rosie, Software Toolbox's existing quote-to-cash AI agent
• Improve Rosie's prompts, workflows, capabilities, and reliability over time
• Integrate Rosie directly into the storefront's quote workflow so that customers can move seamlessly from product discovery to an AI-assisted quote and follow-up process
• Help create an agent-managed commercial pipeline where quotes can be generated, followed up, advanced, and closed with as little unnecessary manual effort as possible
• Treat the storefront and Rosie as a single commercial system rather than separate engineering projects
• Explore opportunities for AI agents to automate additional customer lifecycle, commerce, and operational workflows

• Own the storefront's conversion analytics strategy
• Define and implement server-side GA4…