Client Coordinator Job Mattoon area,Illinois USA,Business

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We are an independent, full-service, creative marketing agency growing brands through creative commerce. At Blue Chip, we specialize in crafting strategic campaigns to captivate consumers at the critical moment of purchase. Leveraging a data-driven approach, we design tailored initiatives that seamlessly integrate with retail environments, influencing buying decisions and maximizing brand visibility. Everyone and everything at Blue Chip is guided by one universal motivation: to Bring Change.

Everything we do is designed to Bring Change through irresistible creative solutions.

Immerse yourself in an unbeatable array of perks at our company, where work-life balance and unparalleled professional development opportunities redefine the employee experience.

Ready to transform your career? Let’s Bring Change together!

Job Summary

The Client Coordinator may report to the Supervisor Client Leadership (SupCL). In this role they will work to become a key internal and client team member, with shared responsibility for one or several different client teams/partnerships. The person in this position will learn the people, processes, disciplines, methodologies, and various project life cycles within the agency, and how to support and participate in those efforts.

Critical areas of focus: efficiency, profitability for all projects as well as strengthening Team & Client relationships.

Essential Duties and Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned.

Team Management: Interacts and communicates effectively as assigned with internal, vendor and client relationships.

Project Management: Manage details of large Integrated Campaigns/projects, or smaller more tactical assignments.

Take direction from Client Leaders/Senior Client Leaders to build out the Campaign/Projects and estimates in the project management system.

Set and Schedule internal/external project-specific meetings.

Maintain system integrity and archive project milestone history as deemed necessary.

Responsible for maintaining project leadership system integrity and reporting.

Keep Client Leaders and Senior Client Leaders aware of issues relating to each assignment and the deployment of the process, raising concerns, and identifying solutions when needed.

Assist/support Client Leaders and/or Senior Client Leaders, in communicating project status, reviews and other meetings.

Assist/support Client Leaders and/or Senior Client Leaders in development of Project Management tools, systems, and resources (WMJ, templates, trackers, etc.).

Develop understanding of, and support, the Creative development process while ensuring quality control throughout.

Responsible for helping to develop elements of project specific work by collaborating with cross-functional team.

Assist/support Client Leaders and/or Senior Client Leaders with the Print Production process and execution.

Learns, understands, and supports the digital/web production process and execution (website, display, search, social, promotional, emails, etc.).

Learns, understands, and supports managing deadlines, deliverables, and timing throughout the project lifecycle (plan, develop, produce, test, etc.).

Responsible for creating clear, error-free meeting reports.

Keep server files organized and current.

Responsible for scheduling project status, reviews, and other meetings.

Alert Client Leader/Senior Client Leaders if client or agency actions/requests stray beyond scope of work, and help engage in contingency planning to recommend solutions.

Demonstrate engagement while learning and understanding the finance process and P&L management.

Supports the team in administration of vendor financial management (if project has a third-party cost, manage the invoice/PO process; ensure the invoices are within budget and properly coded).

Industry Knowledge: Demonstrates engagement and learning to grow and understand marketing communications disciplines with ability to articulate benefits of each to clients.

Client Relationship & Communication: Assigned to a primary team by the VP/Director, based on availability and expertise/capability, responsibilities may go beyond a single specific client or client team.

Begin developing relationships with clients, gaining understanding of professional/personal motivations and influence.

Supports the CL and other leaders in proactive management communication including agendas, client status reports and conference reports and follow up communications, on a timely basis.

Act as key agency communication hub with internal team(s) and external client communication driving for full clarity as needed during the five (5) basic phases of the Project life…