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Customer Service Representative Tier III
Job in
Mattoon, Coles County, Illinois, 61938, USA
Listed on 2026-05-18
Listing for:
Rural King
Full Time
position Listed on 2026-05-18
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Ecommerce
Job Description & How to Apply Below
Respond to user inquiries and complaints through channels like email, phone, chat, or social media;
Provide friendly and professional customer support promptly and effectively;
Assist with customer contacts when volume levels are elevated;
Develop a deep understanding of products and services to address inquiries and make recommendations;
Collaborate with internal teams including eCommerce, Stores, and Marketing
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