Voice Engineer III

Description

The position can be:

Seeking a Senior Voice Engineer to identify and resolve performance issues and be responsible for all troubleshooting, repairing/replacing, configuring, monitoring and upgrading of the network on both unclassified and classified systems. This position is on-site and mission essential.

• Responsible for implementation and technical support of Cisco Unified Communications related technologies
• 2nd and 3rd level support of existing systems
• Provide installation, transition, and cutover of components of the systems
• Provide all maintenance and documentation of ground equipment and systems on a scheduled and unscheduled basis
• Test and Integration
• Gather trend analysis data on systems, and provide input for resource planning
• Provide real-time usable statistics to aid with troubleshooting
• Upgrades to all supported VoIP / UC systems
• Monitoring of Managed Services UC customers via 3rd party network monitoring software
• Review work/installation progress for accuracy, adherence to network design, and conformance to telecommunications standards
• Perform other Voice technology-related duties as assigned

• Voip
• Unified communications
• Cisco call manager
• Secret clearance

• 5+ years as a Cisco Voice Engineer
• CUCM/Unified Communications
• Cisco Unity
• UCCX Scripting
• Routing/Switching

• BA/BS

• IAT II certification required
• CCNP Collaboration

Experience Level: Expert Level

This is a Contract to Hire position based out of Scott Air Force Base, IL.

The pay range for this position is $55.00 - $65.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a hybrid position in Scott Air Force Base, IL.

This position is anticipated to close on Feb 20, 2026.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.

As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed.

We're strategic thinkers, hands‑on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities.

TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at