Residential Mortgage Loan Advisor

Washington Savings Bank is seeking a relationship-driven Mortgage Loan Officer to support residential mortgage lending growth across our communities. This role is responsible for originating, developing, and managing mortgage loan relationships by providing exceptional customer service, guiding borrowers through the mortgage process, and building strong referral partnerships with realtors, builders, and community partners.

The duties outlined below are intended to describe the general nature of work performed. Additional duties may be assigned.

• Generate residential mortgage loan applications through prospecting, referrals, and community networking.
• Responsible for handling consumer loan requests as needed.
• Meet with borrowers to evaluate needs and recommend appropriate options and products.
• Collect and analyze borrower financial information to determine eligibility and loan structure.
• Develop and maintain referral relationships with realtors, builders, developers, attorneys, CPAs, community organizations, and internal bank partners.
• Represent Washington Savings Bank at community events, networking functions, and professional groups.
• Promote lending that aligns with the Bank’s service standards and responsible lending culture.
• Participate in ongoing training and professional development.

• High school diploma or equivalent required; bachelor’s degree in finance or related field preferred.
• Previous experience in mortgage lending, loan origination, or consumer lending preferred.

• Strong interpersonal, communication, and relationship-building skills.
• High attention to detail and documentation accuracy.
• Ability to maintain confidentiality and demonstrate professionalism.
• Self-motivated and organized with strong time management.
• High level of analytical skills to conduct loan analysis with consideration to market trends, credit/interest rates, economic conditions, and other factors.
• Ability to work independently while collaborating across departments.
• Adequate knowledge of both internal policies and procedures, as well as state and federal laws governing departmental functions, to ensure performance of individual job duties.