Home Health Staff Coordinator

Overview

The Home Health Staff Coordinator is responsible for organizing and coordinating the daily operations of the home health care team to ensure the efficient delivery of high-quality patient care. This role involves scheduling, assigning tasks, and supporting home health staff while maintaining compliance with regulatory standards. The Home Health Staff Coordinator serves as a key liaison between staff, patients, and management, ensuring seamless communication and coordination within the department.

• Coordinate the scheduling and assignment of home health staff, including nurses, therapists, aides, and other support personnel, based on patient needs and staff availability.
• Monitor and adjust staffing levels to meet patient care demands and ensure optimal use of resources.
• Communicate with home health staff regarding schedule changes, patient assignments, and other relevant updates.
• Ensure that all staff assignments are aligned with their qualifications, certifications, and experience.
• Collaborate with clinical supervisors and managers to address staffing issues, including coverage for vacations, sick leaves, and emergencies.
• Maintain accurate records of staff schedules, patient visits, and other relevant data to support billing, compliance, and reporting requirements.
• Serve as a point of contact for patients and families regarding scheduling and service delivery inquiries.
• Creates and maintains on‑call schedule (off hours, weekends and holidays) for field staff rotation and on‑call coordinators.
• Demonstrates flexibility with assignments within professional scope/duties/licensure.
• Provide administrative support to the home health department, including filing, and data entry.
• Assist with special projects as assigned by the home health management team.
• Participate in staff meetings and ongoing education to stay current with industry practices and organizational policies.

• Provide administrative support to the home health department, including filing, and data entry.
• Assist with special projects as assigned by the home health management team.
• Participate in staff meetings and ongoing education to stay current with industry practices and organizational policies.

• Proficient in the use of scheduling software, electronic health records (EHR), and other healthcare management tools.

• Minimum of 2 years of experience in a healthcare coordination or administrative role, preferably within a home health or hospice setting.
• Strong organizational and multitasking skills, with a keen attention to detail.
• Excellent communication and interpersonal skills to effectively work with staff, patients, and management.
• Ability to work independently and as part of a team in a fast‑paced environment.

• High school diploma or equivalent required.

• Associates or Bachelors degree in healthcare administration, nursing, or a related field preferred.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Riverside Healthcare offers a comprehensive suite of Total Rewards: benefits and nationally rated employee well‑being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more so your journey at and away from work is remarkable.

• Base compensation within the position's pay range based on factors such as qualifications, skills, relevant experience, and/or training.
• Premium pay such as shift differential, on‑call.
• Opportunity for annual increases based on performance.

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Health Savings and Flexible Spending Accounts for eligible health care and dependent care expenses
• Defined contribution retirement plans with employer match and other financial wellness…