Cell Phone Repair Technician

We are looking for a skilled Cell Phone Repair Technician to join our team  a vital part of our operations, you’ll be responsible for diagnosing and repairing a variety of cell phone issues. If you have a passion for technology, a knack for troubleshooting, and a desire to provide top-notch repair services, we invite you to be a critical player in our mission to deliver exceptional cell phone repair solutions.

Located in the heart of Chicago, one of the most vibrant cities in the USA, Unduit is on a mission to transform the ITAD (IT Asset Disposition) industry through its proprietary app-based platform. The platform allows enterprises to build custom programs by utilizing relevant apps and integrations into existing technology platforms to
1) drive a dramatic reduction in the cost of ownership of assets,
2) enhance device-level security through a chain of custody, and
3) improve productivity and collaboration across IT teams on a global level for asset management. For more details, please visit:

• Diagnose, troubleshoot, and repair Apple and Samsung devices
• Assist the Ops team with device eraser process using Blano or Phone Check software
• Ensure all QC checks are completed to minimize warranty returns
• Maintain a positive work environment
• Answer phone calls with a professional, courteous, and friendly demeanor

• Minimum 6 months experience with product service support or troubleshooting electronics
• High school diploma or equivalent
• Strong oral and written communication skills
• Strong teamwork and collaboration skills
• Basic knowledge of Microsoft Office
• Ability to work flexible hours, including weekends and holidays
• Valid driver’s license is required
• High attention to detail
• Action-oriented
• Integrity and trustworthiness
• Perseverance
• Organized
• Knowledge of MacOS/OS X & iOS
• Previous experience repairing Apple iDevices
• Previous experience repairing mobile devices