Global Analytics Lead

Global Performance Analytics Lead

Join UL Solutions as the Global Performance Analytics Lead, a key role responsible for controlling laboratory performance data and driving continuous improvement across our global laboratory network.

• Serve as the controller for laboratory performance analytics, validating KPIs and dashboard data across all integrated laboratories.
• Proactively monitor dashboards to identify deviations, outliers, and trends that may indicate operational issues.
• Reach out to responsible lab managers and stakeholders to highlight issues, request feedback, and demand improvement measures.
• Support lab teams in investigating and resolving performance issues.
• Collect and consolidate feedback from labs and stakeholders.
• Prepare and deliver regular performance reports to the VP Laboratory Operations, summarizing findings, actions taken, and recommendations.
• Collaborate with Laboratory Managers, Regional Directors, and Technical Competence Centers to ensure data accuracy and process discipline.
• Host monthly meetings with lab managers and stakeholders to review performance, discuss issues, and align improvement actions.
• Drive harmonization of KPI definitions, measurement methods, and reporting standards.
• Promote best practices in performance analytics and continuous improvement across global labs.
• Support strategic planning and development of new analytics tools and reporting frameworks.
• Monitor and report on process-related costs, resource allocation, and budget adherence for the assigned testing area.
• Define, track, and communicate KPIs for testing process performance, including efficiency, quality, and compliance.
• Support financial and corporate audit preparation and ensure readiness for internal and external compliance reviews.
• Identify and mitigate risks related to testing operations, maintaining a risk register and implementing corrective actions as needed.
• Oversee data integrity in test documentation and reporting, ensuring transparency and traceability.
• Drive continuous improvement initiatives focused on cost control, process optimization, and benchmarking.

• Bachelor’s degree in engineering, business analytics, statistics, or a related technical field. Master’s degree preferred.
• 5+ years of experience in laboratory operations, performance analytics, or controlling in a technical environment.
• Experience with KPI validation, dashboard management, and performance reporting.
• Strong analytical skills and attention to detail.
• Proactive communication and stakeholder engagement skills.
• English fluency required; additional language skills are beneficial for regional coordination.

• Analytical Thinking:
  Identify trends, trends, outliers and deviations.
• Proactive Communication:
  Reach out to stakeholders and drive improvement actions.
• Process Ownership:
  Manage and optimize performance analytics processes.
• Quality & Compliance:
  Familiarity with audit processes and regulatory standards.
• Continuous Improvement:
  Experience with Lean, Six Sigma, or similar methodologies.
• Project Management:
  Plan and execute analytics tool development and reporting optimization.
• Stakeholder Engagement:
  Collaborate with global lab managers and quality teams.
• Training & Competence Building:
  Design and deliver analytics training.
• Governance & Approval Authority:
  Approve and govern performance standards within integrated labs.

Annual bonus compensation with a target payout of 20% of the base salary. Health benefits (medical, dental, vision), wellness benefits, and retirement savings (401(k)). Paid time off includes 15 days vacation, 12 days floating holidays, and 72 hours sick time.

A global leader in applied safety science, UL Solutions (NASDAQ: ULS) transforms safety, security, and sustainability challenges into opportunities for customers worldwide. Our services support product innovation and business growth across more than 110 countries.

We operate a global network of over 80 laboratories that continuously evolve. Join our team to drive growth, deliver real change, and advance our safety mission.