Sr. IT Analyst

Position: Sr. IT Analyst - Applications
* Advanced experience in IT with manufacturing applications experience.
* Demonstrated advanced functional knowledge of MFG Pro and other ERP / MES Solutions.
* Proven business acumen, particularly in manufacturing, operations, and supply chain.
* Excellent soft skills, including communication, facilitation, and stakeholder management.
* Strong prioritization capabilities effectively managing competing demands.
* Experience supporting or integrating with various ERP and MES systems in a manufacturing or enterprise context.
* Familiarity with data solutions, reporting platforms, or manufacturing analytics.
* Experience applying AI or advanced analytics to solve operational or business problems**.
*** Knowledge of major production application systems used for delivery of services to internal and external clients; ability to leverage major production application systems in diverse situations**.
*** Manages application-related issues, implications, and approaches with clients.
* Evaluates key interfaces and interdependencies among core applications systems.
* Explains features and benefits of core applications for consideration by business units.
* Implements existing and planned application enhancements in major business units.
* Tracks data flow between own applications and core applications in other business areas.
* Plans enhancement, conversion, and retirement strategies for core applications.
* Knowledge of basic activities and deliverables of application design; ability to utilize application design methodologies, tools, and techniques to convert business requirements and logical models into technical application design.
* Facilitates application design reviews and walkthroughs.
* Creates and evaluates technical alternatives for complex applications.
* Interprets application services such as API; integrate them with technical design.
* Develops various, distinct, and multiple technical application designs.
* Prepares technical design documents and blueprints for applications.
* Explores and evaluates application design considerations for multiple technologies.
* Knowledge of Information Technology (IT) service; ability to manage IT services and oversee service operations.
* Promotes the use of standard procedures in each function of IT services.
* Knowledge of how to run applications for organizations; ability to implement application software within an organization and help end-users perform specific tasks (ex: accounting or graphic design).
* Tracks problems are associated with the quality and effectiveness of application software.
* Researches the benefits and drawbacks of an organization's application software.
* Drafts application software usage for the department's needs.
* Provides instant support for end users of application software.
* Implements specific application software under the supervision of management.
* Knowledge of the features and facilities of systems; ability to integrate and communicate among applications, databases, and technology platforms.
* Designs and develops applications or technology interfaces and bridges.
* Documents existing best practices for system or technology integration processes.
* Identifies and quantifies risks of proposed alternatives to a system or technology integration initiative.
* Delivers training on key issues, interfaces, considerations and potential pitfalls and risks.
* Discusses with line areas on data, technology, and application integration issues.
* Advises others on how to integrate projects across multiple technologies.
* Knowledge of technical troubleshooting approaches, tools, and techniques; ability to anticipate, recognize, and resolve technical issues on hardware, software, application, or operation.
* Discovers, analyzes, and resolves hardware, software, or application problems.
* Works with vendor-specific diagnostic guides, tools, and utilities.
* Manages calls related to product features, applications, and compatibility standards.
* Analyzes code, logs, and current systems as part of advanced troubleshooting.
* Records and reports specific technical problems, solving processes and tools that have been used.
* This role can sit in Mossville, IL, or Mapleton Foundry
* ** SPONSORSHIP IS NOT AVAILABLE FOR THIS ROLE.
*** This role requires 5 days onsite.
* Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world.
* Here you earn more than just a salary because we value your performance. We offer a total rewards package that provides benefits on day one (medical, dental, vision, RX, and 401K) along with the potential of an annual bonus. Additional benefits include paid vacation days and paid holidays.
* All qualified individuals - Including minorities, females, veterans, and individuals with disabilities - are encouraged to apply.
* Medical, dental, and vision benefits
** Paid time off plan (Vacation, Holidays, Volunteer, etc.)
** 401(k) savings plans
** Health Savings Account (HSA)
** Flexible Spending…