Site Reliability Engineer; Observability Focus Job Mattoon area,Illinois USA,IT/Tech

Position: Site Reliability Engineer (Observability Focus)

We are supporting a Site Reliability Engineering (SRE) organization that functions as a Center of Excellence for observability and reliability across a large enterprise environment. This team owns the strategy, standards, and tooling that enable application and infrastructure teams to operate reliable, scalable systems.

This is not a traditional Dev Ops or platform engineering role. The focus is on observability, reliability outcomes, and enablement, not building new infrastructure or managing security.

Top 3 Skills

Hands‑on experience building and maintaining dashboards (Grafana is key), working with logs, metrics, and traces, and supporting day‑to‑day observability needs for application and infrastructure teams. Candidates should be comfortable using monitoring tools to identify and troubleshoot issues.

Working knowledge of SRE fundamentals such as SLIs, SLOs, alerting, and incident response. Experience improving alert quality, supporting on‑call teams, and helping reduce MTTR through better instrumentation and operational practices.

Ability to work closely with multiple engineering teams, understand their systems, and help them adopt better reliability and observability practices. Clear communication and a team‑first attitude are important, as this role supports and enables others rather than owning a single application.

Key Responsibilities

Partner with application and infrastructure teams to define and implement SLIs, SLOs, and
Design and standardize observability dashboards used by engineering teams and leadership
Improve alert quality, reduce noise, and drive MTTR reduction
Support incident analysis and reliability improvements using metrics and post‑incident learnings
Lead or contribute to observability strategy using tools such as:
Enable teams to effectively use observability and monitoring platforms
Create repeatable standards, templates, and best practices
Automate operational tasks and configuration management to reduce manual toil
Collaborate with CI/CD and platform teams where automation intersects with reliability

Required Qualifications

5+ years of experience in Site Reliability Engineering, SRE, or reliability‑focused roles
Hands‑on experience with observability and monitoring tools
Strong experience with Grafana (dashboard creation, metrics visualization)
Practical understanding of SLOs, SLIs, error budgets, and reliability metrics
Ability to clearly communicate technical concepts to engineering and non‑engineering stakeholders
Experience working across multiple teams in an enablement or advisory capacity

Preferred Qualifications

Experience with Ansible Automation Platform
Exposure to CI/CD pipelines and infrastructure automation
Experience in large‑scale or enterprise environments
Prior work in an SRE Center of Excellence or shared services model

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