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IT Consultant Systems Analyst

ServiceNow Process Engineer: Optimize & Automate Workflows

Job in Mattoon, Coles County, Illinois, 61938, USA
Listing for: Brooksource
Full Time position
Listed on 2026-05-19
Job specializations:
  • IT/Tech
    IT Consultant, Systems Analyst
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
Brooksource is seeking a highly analytical Service Now Process Engineer in the United States. You will bridge business needs and technical solutions using the Service Now platform, optimizing workflows and automating processes. Responsibilities include analyzing workflows, configuring Service Now modules (ITSM, ITOM, CSM), and ensuring compliance with ITIL practices. A Bachelor’s degree in Computer Science or related field and 3-5+ years of relevant experience are required, with preferred certifications in Service Now.

This is an on-site position in Indianapolis or Chicago.
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