Sr. Underwriting Services Representative- Workers

Overview

CopperPoint has an exciting opportunity for a Sr. Underwriting Services Representative
- Payroll Services. The role supports Payroll Services in the issuing, binding, and ongoing maintenance of new and renewal business, while managing midterm policy changes by reviewing and obtaining required information from insureds and agents. The role involves executing senior-level tasks with rating bureaus, agents, and insureds, and serving as a subject matter expert to ensure accuracy, efficiency, and high-quality service across the underwriting process.

• Support binding and issuing new business and renewal accounts, including editing, web searches and entering loss information.
• Support executing endorsement, cancellation, and reinstatement within defined guidelines.
• Support processing Broker of Service/Broker of Record requests.
• Support processing all other defined tasks associated with new product/or vertical launches.
• Assist mentoring and training new employees.
• Point of contact for agents/brokers and insureds.
• Assist with special projects and user assistance testing.
• Primary back-ups to Team Leads.
• Customer relations management.

• Requires Bachelor’s degree in related field, or equivalent work experience.
• Requires knowledge and skill levels acquired through undergraduate level studies especially in the areas of risk management, business administration, finance or marketing are a plus.
• Requires a minimum of three years work experience in insurance or an office environment.
• Knowledge and/or experience with commercial lines insurance.
• Must be detail oriented.
• Excellent customer service skills.
• Ability to work in a team environment.
• Ability to plan and organize.
• Accountability and dependability.
• Excellent problem-solving skills.
• Focuses on Quality.
• Ability to deliver business results.
• Must be able to partner effectively with Payroll Services division.

• Employees and their families are eligible to participate in CopperPoint Insurance Companies benefit plans including medical, dental, vision, disability, life insurance, health savings account, flexible spending account, and 401k plan.
• Some benefits provided at no cost to the employee (Basic Life Insurance and AD&D, Short- and Long-term Disability, and Employee Assistance Plan).
• Paid time off accrual: 18 days per year, plus 10 paid holidays.

• $45,000.00 - $55,000.00 annually
• Compensation may vary based on skills, experience, education, and location.
• In addition to base salary, compensation may include an annual discretionary bonus.

CopperPoint is an equal employment opportunity employer. All qualified applicants will receive consideration without regard to race, color, sex, religion, age, national origin, disability, veteran status, sexual orientation, gender identity or expression, marital status, or any other characteristic protected by state, federal or local law. CopperPoint maintains a drug-free workplace.

Note:

This job posting may not be current. For the most up-to-date information, visit CopperPoint’s careers page or contact the HR department.