Principal Business Program Administrator
Listed on 2026-02-12
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Management
IT Project Manager, Business Management, Business Analyst, Operations Manager
This role is the primary owner and administrator of Com Ed’s CASCADE Utility Asset Management platform. Ensure system integrity, regulatory compliance, and operational excellence across all Cascade environments (DEV, TEST, PROD). Lead upgrades, integrations, and configuration management, while driving data governance and user access controls. Partner with IT, Transmission & Substation, vendors, and regulatory teams to maintain compliance and support reliability initiatives.
Function as a change agent by managing training and communication for end users and Cascade Administrators during upgrades and new feature rollouts. This position will maintain an on-going interface with various Exelon organizations in areas such as the execution of business processes, strategic initiatives, and management model implementation. Position may be required to work extended hours for coverage during storms or other energy delivery emergencies.
Duties
- Direct development and lead teams on strategic business initiatives, projects, and programs. Lead requirements analysis, performance measurement, and/or quality assurance. Manage scope, schedule, and budget for strategic high profile, complex organizational projects and programs. (20%)
- Manage and report on process/project/initiative assignments. Develop performance indicators and tracking mechanisms to monitor and report results. Oversee, prepare, review, and analyze reports and controls for strategic projects and initiatives. (20%)
- Develop work plans to implement corrective actions that are identified as a result of performance assessment. (10%)
- Oversee the establishment of business plans and objectives across multiple areas / departments. Lead stakeholders in the development of business cases and prioritization of deliverables. (20%)
- Lead change management activities for projects, programs, and initiatives. Develop and implement training of employees and external personnel for new processes and procedures. Develop and implement effective business readiness procedures. (10%)
- Drive the integration of best practices within the organization. Investigate best practices through benchmarking, and develop and execute work plans to support the integration of the functions and best practices identified. Maintain on-going interface with various Exelon organizations regarding the execution of business processes, strategic initiatives, and management model. (20%)
- This is an individual contributor position that works independently with little or no supervision. The position requires integration of business knowledge and functional priorities to address complex problems and non-standard situations. The position regularly mentors less experienced colleagues.
- Direct Reports = 0
- Indirect MAST = 0
- Indirect Craft = 0
- Direct impact on budget is substantial This position has a direct impact on the Company's performance regarding several key indicators operational costs, SAIFI, CAIDI and Customer Satisfaction by managing scope, budget and schedule to within approved parameters, and providing structured and detailed reports to the appropriate Management team. Drives the development of strategic and reliability projects/programs/initiatives to ensure complete and successful implementation.
Develops and tracks key milestones. Cost of failure would have a significant impact on Exelon reliability and financial goals.
- This position is also key to maintaining the company's image and good standing with customers, regulators, and shareholders in regard to developing coordinating, and implementing high value strategic projects/programs/initiatives that have a direct link to either customer experience, reliability, or the bottom line results of the organization.
- System Lifecycle Management
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Own Cascade platform lifecycle, including upgrades, regression testing, and configuration changes. - Team Leadership
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Function as the Cascade Owner, guiding data strategy, ensuring team members are trained, and mentoring new Asset Management personnel on the platform. - Integration Oversight
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Manage integration with Passport and other enterprise systems, ensuring accurate PM work order flow and compliance…
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