Veterinary Assistant​/Customer Service Representative

Position:

Veterinary Assistant / Client Service Representative

Full-time

Windy Hill Veterinary Hospital, Smyrna, GA

Windy Hill Veterinary Hospital is a AAHA-accredited veterinary practice committed to excellence in both patient care and client service. We believe strong communication and high medical standards are equally essential to a successful hospital.

We are seeking a full-time, cross-trained Veterinary Assistant / Client Service Representative to support both our medical and front‑desk teams. This role is ideal for someone who enjoys variety, adaptability, and working collaboratively across departments. Training will be provided for success in both areas.

• Assist doctors and technicians during exams and procedures
• Safely restrain and care for patients following AAHA standards
• Prepare and maintain exam and treatment areas
• Support basic patient care and accurate record‑keeping

• Greet clients and patients professionally and compassionately
• Schedule appointments and manage phone communications
• Process payments and review estimates and invoices
• Communicate clearly with clients regarding services and next steps

• High school diploma or equivalent required
• Experience in veterinary medicine, animal care & customer service
• Willingness to cross‑train and work in both roles
• Strong communication, organization, and multitasking skills
• Comfort working in a fast‑paced, high‑standard environment
• Animal handling skills & knowledge of clinical procedures.

• Referral program – join our team, bring your friends, and get paid!
• Career development and advancement opportunities.
• CE programs provided by Ameri Vet at no cost to you!

Learn more about us at:

At Ameri Vet, we’re committed to your growth, development, well‑being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities.

Here’s what you can expect when you join our team:

• Tailored development programs, mentorship, and career pathing to help you achieve your unique goals.
• Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well‑being.
• Health, dental, vision, life insurance, and mental health resources to support your overall well‑being.
• Generous paid time off and holidays, because your personal time matters.
• A supportive, collaborative environment where everyone feels a sense of belonging.

Please note:

Any benefits listed above apply to full‑time employees.

At Ameri Vet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people‑focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.