Insurance Agent - Sales

Join to apply for the Insurance Agent - Sales role at Independence Pet Group

Join to apply for the Insurance Agent - Sales role at Independence Pet Group

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Established in 2021, Independence Pet Holdings is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.

We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands.



Job Summary

Hartville is seeking an entry-level Insurance Agent (Sales Focused) who will report to the Supervisor, Sales. Agents are responsible for assisting customers by providing information about products and/or services, confidently answering questions, and ultimately helping them see the value in choosing coverage to protect their pets.

Job Location: Remote – USA

Main Responsibilities

• Actively contributes to solution innovation, sales efforts, and retention strategies, turning everyday service interactions into opportunities to reinforce value and secure commitment from both current and prospective clients.
• Sales Targets:
  Meet or exceed monthly and quarterly sales goals by actively seeking new business opportunities and converting leads into customers.
• Customer Engagement:
  Build and maintain relationships with potential clients by providing information about pet insurance products and services.
• Claims Assistance:
  Provide support to clients in the claims process, addressing inquiries and ensuring timely resolution of issues.
• Training and Development:
  Participate in ongoing training sessions to enhance sales skills and product knowledge, staying updated on industry developments.
• Maintains understanding of federal and state regulations to include compliance.
• Responds to internal and external inquiries within stated service level agreements.
• Performs other duties and responsibilities as assigned to support the broader goals of the team and contribute to a high-performing, customer-focused sales environment.

• 2 years of sales, call center, or relevant experience preferred
• Must have and maintain Property & Casualty License, or must obtain within 45 days of hire

• Comprehensive full medical, dental and vision Insurance
• Basic Life Insurance at no cost to the employee
• Company paid short-term and long-term disability
• 12 weeks of 100% paid Parental Leave
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSA)
• Retirement savings plan
• Personal Paid Time Off
• Paid holidays and company-wide Wellness Day off
• Paid time off to volunteer at nonprofit organizations
• Pet friendly office environment
• Commuter Benefits
• Group Pet Insurance
• On the job training and skills development
• Employee Assistance Program (EAP)

• Seniority level
  
  Entry level

• Employment type
  
  Full-time

• Job function
  
  Sales and Business Development
• Industries Insurance

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