Resident Services Coordinator - Paragon

Resident Services Coordinator I - The Paragon

Job Category: Resident Services

Requisition Number: RESID
004300

Posted: February 17, 2026

Employment type: Full-Time

Location: 3 Journey Ln, Mauldin, SC 29662, USA

At Mercy Housing, your work creates homes, hope, and opportunity. Join a mission-driven team where mercy, justice, and respect guide everything we do, from empowering residents to supporting your personal and professional growth. Together, we’re transforming lives through affordable housing and inclusive communities.

The Resident Services Coordinator I will establish and maintain community partnerships; bring needed services to the property and collect and record data to measure program outcomes. You will work with residents to link them with resources, and work with other property staff to ensure resident stability.

The Paragon is an affordable housing apartment community for low-income individuals and families in Mauldin.

We encourage candidates with lived experience to apply. This is an on-site position.

Pay: $22-24 per hour, dependent on experience.

• Several Healthcare plans to choose from, dental (includes adult and child orthodontia) and vision
• 15 days of earned PTO your first year, 12 company holidays + 2 floating holidays.
• 403b + match
• Early close Fridays (3 paid hours each Friday)
• Early close prior to a holiday (3 paid hours)
• Paid Time off between Christmas and New Year's Holiday
• Paid Parental Leave and Care Giver Leave
• Paid Life Insurance
• Free Employee Assistance Plan
• Free Basic Dental
• Pet Insurance options

• Evaluate outcomes of programs and services delivered on a regular basis as required.
• Develop a comprehensive understanding of residents (conduct needs assessments, community meetings, etc.) in order to be able to offer residents the opportunity to assist their community and to guide them towards appropriate services and resources.
• Develop and maintain a comprehensive list of resources (employment, education, social service agencies, etc.) available in the community for residents’ benefit.
• Participate in and/or lead activities within Mercy Housing and in collaboration with partner agencies that build professional capacity and enhance working relationships.

• High School Diploma or equivalent.
• One (1) year of experience in community development, social services, or related field.

• Bachelor's Degree in a related field.
• Experience conducting community assessments, applying the principles of conflict management, and organizing community groups, events, or programs.

• Work collaboratively with others in a team environment, respecting and valuing the perspectives and contributions of others.
• Demonstrate a high level of verbal, writing, and listening skills.
• Proficient with MS Office (i.e. Microsoft Word, Excel, and Outlook).
• Maintain confidentiality and obtain appropriate release of information as necessary.
• Able to work with people with mental health, disability, substance abuse, legal, and financial issues.

Mercy Housing is a fair chance employer; while we conduct background checks for all positions, we will consider qualified applicants with arrest and conviction records.

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.