Workplace & Executive Services Manager

Job Type

Full-time

Description

At Kapnick Insurance, we believe exceptional workplace experiences create stronger teams, better collaboration, and lasting client relationships. We're looking for a highly organized, proactive, and people-focused leader to help shape the day-to-day experience across our offices while serving as a trusted partner to executive leadership.

This is more than an administrative role - it's an opportunity to build and elevate a workplace services function that impacts employees, clients, and visitors every day.

What You'll Do

As the Workplace & Executive Services Manager, you'll lead workplace operations and executive coordination across multiple office locations. You'll oversee a team of Workplace Coordinators, drive operational consistency, and help create an engaging, professional, and high-performing environment company wide.

In this role, you will:

• Partner closely with executive leadership to coordinate key meetings, communications, and organizational initiatives
• Lead and develop the Workplace Coordinator team across all locations
• Create consistent workplace standards, systems, and service experiences
• Oversee office operations, facilities coordination, vendor relationships, and shared workplace tools
• Coordinate leadership meetings, company events, board meetings, and off-site experiences
• Drive process improvements and identify opportunities to increase efficiency and organization
• Help shape a welcoming, engaging, and service-oriented employee experience

What Makes This Role Unique

This position combines:

• Executive partnership and organizational coordination
• Multi-location workplace operations leadership
• Team management and coaching
• Employee experience and culture support
• Process improvement and operational strategy

If you enjoy building systems, improving experiences, leading people, and keeping fast-moving organizations running smoothly, this role offers significant visibility and impact.

Requirements

What We're Looking For

Required Qualifications

• 5+ years of administrative, office management, workplace operations, or executive support experience
• Experience leading administrative or operational teams
• Strong organizational and project management skills
• Exceptional professionalism, discretion, and judgment
• Ability to manage multiple priorities in a fast-paced environment
• Strong written and verbal communication skills
• Proficiency with Microsoft Office including Outlook, Word, Excel, and Teams

Preferred Qualifications

• Experience supporting multi-location office operations
• Experience with workplace systems and office management tools
• Associate's or Bachelor's degree (or equivalent experience)

Work Environment & Schedule

• Full-time, Monday-Friday
• In-office role with travel between office locations and company events as needed
• Collaborative, fast-paced, and highly team-oriented environment

Success in This Role Looks Like

• A consistent, high-quality workplace experience across all offices
• Strong executive and employee satisfaction
• Streamlined processes and improved operational efficiency
• A highly engaged and well-developed Workplace Coordinator team
• Well-executed meetings, events, and workplace operations

Why Join Kapnick Insurance?

At Kapnick, we value collaboration, innovation, service excellence, and continuous improvement. You'll have the opportunity to make a visible impact on both employee experience and organizational effectiveness while working alongside a supportive leadership team.

If you're energized by creating exceptional workplace experiences and helping organizations operate at their best, we'd love to hear from you.