Senior Benefits Account Manager Maumee or Sandusky

A leading benefits consulting and insurance organization is seeking a Senior Employee Benefits Account Manager to manage key client relationships, lead strategic service initiatives, and serve as a trusted advisor to employers on their employee benefits programs. This role is ideal for a seasoned benefits professional who enjoys building client partnerships, navigating complex benefit strategies, and delivering exceptional service.

Prior employee benefits brokerage or benefits administration experience is required.

• Manage and maintain a book of employee benefits clients, serving as their primary point of contact.
• Partner with Benefits Consultants and Client Executives throughout the renewal and strategic planning process.
• Lead client service initiatives, resolve complex issues, and ensure a high level of client satisfaction.
• Conduct needs analysis, strategy discussions, and client meetings.
• Advise clients on health, ancillary, and voluntary benefit programs.
• Identify opportunities to improve benefit offerings while helping clients manage costs.
• Build strong relationships through proactive communication and ongoing consultative support.
• Mentor and provide leadership within the service team while coordinating key deliverables.

• Industry Leader: Join one of the nation's leading employee benefits and insurance consulting organizations.
• Client-Centered Culture: Work with employers to create meaningful benefits programs that support employees and their families.
• Collaborative Environment: Partner with experienced consultants, account managers, and service professionals dedicated to delivering exceptional results.
• Growth & Development: Access ongoing professional development, advanced resources, and opportunities for long-term career growth.
• Comprehensive Benefits: Competitive benefits package including health, retirement, paid time off, wellness resources, and professional development programs.

• 5+ years of employee benefits account management or consulting experience.
• Experience working within a brokerage, consulting firm, or benefits administration environment.
• Current Life & Health License.
• Strong knowledge of medical, dental, vision, disability, and ancillary benefits products.
• Excellent communication, organizational, and relationship management skills.
• Ability to manage complex client relationships and provide strategic guidance.
• Leadership mindset with strong attention to detail and client service excellence.