Collection Experts

Now is a great time to join Alliance One! As a subsidiary of Teleperformance, Alliance One provides employees the opportunity to be part of a global leader in contact center management.

We have an immediate need for Customer Service/Collections Experts at our Maumee OH location. We are hiring experts to connect with people to solve delinquent account issues, working to provide a solution that will work for both the consumer and the organizations we serve. You will offer advice, options and solutions to consumers to help get them back on track in repaying their financial obligations.

Maumee, OH (Arrowhead Park). 40 hours per week, Monday‑Friday 9am‑6pm.

$15.00 an hour + on average $500/month in commission.

• Health Insurance (Medical/Dental/Vision)
• HSA/FSA plans
• Generous Paid Time Off package
• EAP
• 401k after 90 days
• and much more

• Prior customer service experience (collections or call center experience is a plus)
• Professional verbal communication skills
• Outstanding attendance & work ethic
• Strong ability to navigate multiple systems while speaking with customers
• Must be self‑motivated and goal oriented
• Problem‑solving and critical thinking
• Proficient in time management
• Negotiation skills
• Good typing/keyboarding skills
• Ability and openness to work professionally with a diverse customer base
• Works well in team setting
• Knowledge of personal loans and/or financial services is a strong plus
• A criminal background check is required

Health benefits begin the first of the month following your hire date, or coincidentally if hired on the first of the month.

Alliance One is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status or genetic information. Alliance One is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation please email