Collection Experts
Listed on 2026-07-24
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Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, Customer Success Mgr./ CSM
Job Description
We have an immediate need for Customer Service/Collections Experts at our Maumee OH location!
We are currently hiring experts to connect with people to solve delinquent account issues, working to provide a solution that will work for both the consumer and the organizations we serve. We offer advice, options and solutions to consumers to help get them back on track in repaying their financial obligations. We value our call center professionals by providing a competitive base hourly rate and excellent commission structure along with paid training provided to set you up for success!
PAY: $15.00 an hour + on average $500/month in commission!
BENEFITS: Our comprehensive benefits include, but are not limited to:
Health Insurance (Medical/Dental/Vision), HSA/FSA plans, Generous Paid Time Off package, EAP, 401k after 90 days and much more!
You will be eligible for Health benefits on the first of the month following your hire date, or coincident to your hire date if you were hired on the first of the month
LOCATION: We are conveniently located in Maumee (Arrowhead Park)
40 hours per week, Monday
- Friday 9am-6pm.
- Prior customer service experience (collections or call center experience is a plus)
- Professional verbal communication skills
- Outstanding attendance & work ethic
- Strong ability to navigate multiple systems while speaking with customers
- Must be self-motivated and goal oriented
- Problem solving and critical thinking
- Must be proficient in time management
- Negotiation skills
- Good typing/keyboarding skills
- Ability and openness to work professionally with a diverse customer base
- Works well in team setting
- Knowledge of personal loans and/or financial services is a strong plus
- A criminal background check is required
Alliance One is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Alliance One is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation please email us at
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