Global Warranty Engineer Job Maumee area,Ohio USA,Engineering

Job Purpose

The main responsibilities of this position include the application of Dana axle and driveshaft products and technologies to OE customer passenger and light truck/SUV platforms.

Job Duties and Responsibilities

Warranty engineer will develop inspection and testing procedures of returned components to determine root cause analysis.

Retrieve warranty performance data from customer web sites and analyze various performance tracking tools.

Manage weekly warranty review meetings with the Engineering, Sales and Plant personnel to keep corrective actions on track.

Manage customer communications within Dana, Suppliers and the assigned OE with the 8D process.

Accurately record all warranty costs along with accounting personnel in accurate forecasting and reporting to Sarbanes Oxley requirements.

The warranty engineer will inspect prototype tested assemblies and supply reports to the engineering community.

Develop a roadmap in Shainin Red-X problem solving training and certification to Journeyman.

Education and Qualifications

Bachelor's degree in engineering or may consider equivalent education.
Demonstrated the mechanical skills needed to identify products as well as product deficiencies
Past warranty or Tech Service experience would be preferred
Drivetrain component product and application background would be preferred
Proven problem-solving skills with the ability to work in a team environment including root cause analysis experience utilizing "8D's", "5 Why" and/or Red X tools
A.S.Q. Certified Quality Engineer preferred
Demonstrated competence in quality related statistics and process controls
Must have strong analytical skills
Motivated individual who accepts responsibility
Excellent organizational skills
Excellent written and verbal skills
Strong computer software skills including Excel, Word, PowerPoint and preferably Minitab
Must be able to travel internationally when needed.

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