Medical Office Administrator

Vital Health is a full-service behavioral health and primary care center for adults and children in Northwest Ohio. We strive to prioritize the dignity of our patients to provide individualized treatment and holistic mind-body care. Vital Health is changing the way people think about mental illness/substance use disorders and behavioral health care overall. It is our mission to improve the lives of our patients, families and community.

Vital Health is looking for a Medical Office Assistant to join our team who will assist with the essential day-to-day operational functions in our office and who will provide support for the clinical staff in our primary care, mental health, and substance use disorders programs.

The perfect candidate for this position will have a "sunny" disposition, a positive outlook and be able to interact effectively with all types of people. Self-direction, ability to multi-task and attention to detail are essential. This is a full time Monday through Friday position.

Essential Duties and Responsibilities Prepare the office for patient appointments

Keep waiting room in order and hospitality cart stocked

Greet patients and provide assistance with check-in Answer telephones, take messages and/or transfer calls

Schedule patient appointments

Sort incoming mail, prepare outgoing mail and faxes

Prepare memos and letters

Update calendar events and schedule meetings

Track and order office supplies

Enter data in the electronic health record

Assist with patient referrals and follow-up with other providers

Assist with insurance pre-authorization process

Maintain and compile information in medical records and charts

Requirements2+ years' experience working in the healthcare field2+ years' experience in medical office administration

Excellent verbal, written, and interpersonal communication skills

Superior customer service skills

High level of professionalism

Computer literate, punctual and organized

Accuracy and attention to detail
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