Residence Inn Toledo Maumee - Front Desk Agent

Residence Inn Toledo Maumee - Front Desk Agent (Aimbridge Hospitality)

Address: 1370 Arrowhead Drive, Maumee, OH 43537, USA

Compensation: $17.00 per hour

Job Type: Regular

Position requires open availability for 2:00 PM – 10:00 PM, including weekends.

The Front Desk Agent is the face of the hotel, delivering warm welcomes, smooth check‑ins, and friendly farewells. You manage reservations, handle guest requests, and keep the front desk operating efficiently. Your role turns first impressions into lasting memories.

• Guest Service Superstar: Deliver warm, top‑tier service that makes guests feel at home.
• Communication Champion: Communicate clearly, confidently, and with a smile, both with guests and the team.
• Quick‑Thinking Problem Solver: Respond to challenges promptly, turning potential hiccups into happy endings.
• Multitasking Marvel: Handle reservations, check‑ins, check‑outs, and financial details in an organized, efficient manner.

• High‑school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office.

• Daily Pay – Available after an initial waiting period.
• Medical, Dental, and Vision Coverage
• Short‑Term and Long‑Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401(k) Retirement Plan

The newly renovated Residence Inn Toledo Maumee is close to I‑475/23 and the Ohio Turnpike. This all‑suite extended‑stay hotel offers rooms with separate living, working, sleeping, and dining areas, a fully‑equipped kitchen, complimentary hot breakfast daily, free Wi‑Fi, evening socials Monday through Wednesday, a fitness center, indoor pool, and whirlpool.