General Manager

Position: GENERAL MANAGER
Job Type

Full-time

Description

Weekly Pay | Flexible Hours | Promotions | Bonuses | Benefits

Apply today and join the Beck Family!

Why Work at Beck Suppliers :

Beck Suppliers is a 100% employee-owned company that truly believes its people are the foundation of its success. Across our four business divisions, we are committed to creating a welcoming, supportive workplace where employees are valued, treated with respect, and encouraged to grow both professionally and personally. As an employee-owned company (ESOP), Beck offers something unique: when employees contribute to the company's success, they directly share in it.

Employees are supported with training, opportunities for advancement, and leadership that values ideas from every level of the organization. The work environment is collaborative, dependable, and grounded in shared values. Working at Beck Suppliers is more than a job, it's the chance to be part of something meaningful-where your work matters, your voice is heard, and your future is tied to the success you help create.

The Role :

The General Manager (GM) is the cultural and operational leader of the store, responsible for building a strong, supportive team and delivering exceptional guest service. The GM oversees all convenience retail, kitchen, and fueling operations, ensuring consistent execution of company standards. This is a hands-on leadership role in which the GM models expected behaviors, maintains proficiency in all store functions, and delegates effectively to develop the team.

This is a hands-on leadership role where the GM leads by example, jumping in when needed and showing the team what great looks like. At the same time, the GM thoughtfully delegates so everyone can grow and contribute, rather than carrying the workload alone. This role plays a key part in shaping the guest experience and creating a positive, high-performing store environment where team members feel confident, supported, and proud of the work they do every day.

What We're Looking for :

• A customer-first, safety-minded, and service-oriented team player who approaches work with professionalism and enthusiasm.
• Reliability and dependability in a fast-paced, high-volume environment.
• Strong leader that communicates effectively and leads by example.
• A team leader that is committed to continuous learning, proactive problem-solving, and upholding organizational policies, standards, and ethical practices.

Key Responsibilities :

Leadership, Culture, and Communication

• Set clear expectations for professionalism, teamwork, and guest service; ensure team members consistently demonstrate the behaviors that define our culture.
• Maintain regular communication with the team through shift updates, store meetings, written communication, and individual check-ins as appropriate to staffing and scheduling.
• Address behavior, morale, or culture issues early by coaching, resolving conflict, and reinforcing standards.
• Recognize strong performance in timely and meaningful ways to reinforce desired behaviors.
• Ensure new team members receive a positive onboarding experience with proper introductions, early coaching, and clear expectations.
• Stay visible and accessible on the sales floor; engage with team members throughout shifts to support, coach, and maintain connection.

Operational Excellence

• Ensure consistent execution of all daily operations in convenience retail, kitchen operations, and fueling.
• Uphold brand standards for WACS (Wicked Awesome Customer Service), CABS (Clean and Bright Stores), and FREDDY (Fresh, Delicious, and Ready) across all shifts.
• Maintain compliance with safety, food handling, environmental, and regulatory requirements.
• Ensure all team members follow safety, security, and emergency procedures.
• Resolve guest questions, concerns, and complaints with urgency and ownership.

Food & Kitchen Operations

• Ensure full execution of the Friend Ship Kitchen Food Program, upholding food safety, quality, and presentation standards.
• Verify that food is Fresh, Delicious, and Ready (FREDDY) at all times.
• Oversee proper ordering, receiving, storage, preparation, and replenishment of all food service items.
• Maintain compliance with company standards…