Call Center Outbound Business Account Representative

Employer Industry: Telecommunications

• Medical, dental, and vision plans – start when you start!
• 401(k) with 100% company match after 1 year of service, up to 5% of eligible compensation
• Tuition reimbursement (up to $5,250 in the first year)
• Collaborative work environment with advancement opportunities
• Up to $75 a month towards cable and internet services
• Paid time off, including vacation, holiday, and personal/sick days

• Follow up with current customers to ensure satisfaction and upsell additional services based on their needs
• Make outbound calls to connect with potential business customers and present communication packages
• Provide high‑level customer service by accurately entering customer data into the Sales Force system
• Utilize product knowledge to assist customers with inquiries and demonstrate the benefits of switching to the employer's services
• Problem‑solve and find solutions to encourage business customers to commit

• Minimum of three to six months of related experience and/or training
• Previous outbound telemarketing experience in a call center is preferred
• Strong communication skills to direct conversations and close sales
• Proactive approach to customer engagement and problem‑solving
• Associate’s degree or higher is preferred

• Experience in a sales‑oriented role or customer service environment
• Familiarity with telecommunications products and services
• Demonstrated ability to work in a fast‑paced, target‑driven environment
• Strong interpersonal skills to build relationships with clients
• Ability to work collaboratively in a team setting

#Telecommunications #Sales Opportunity #Customer Service #Career Growth #Team Environment

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Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.