Xactimate Billing Coordinator
Listed on 2026-08-28
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Customer Service/HelpDesk
Customer Success Management, Customer Service Rep, Office Administrator/ Coordinator
Xactimate Billing Coordinator
Service Master by Diamond Quality Services is a certified firm with the IICRC in fire and water damage. We are looking to expand our team. We are seeking a motivated individual who has strong customer relation skills, and is a highly self motivated multi-tasker. The Xactimate Billing Coordinator is responsible for writing estimates within the program while ensuring that each client's requirements are met.
Primary duties include:
- Taking in new lead information
- Data entry within the Xactimate program.
- Keeping up to date with new guidelines as they come in
- Answering phones
* In most cases, you are the first contact our customers will have with Service Master while dealing with their catastrophic event. Ensuring that we are "Restoring Peace of Mind" will be top priority. - Filing paperwork
- Assist with collections
Required skills:
- Proficient computer skills:
Microsoft Word, Excel, etc. - Outstanding written and verbal skills
- Ability to hold strong and professional during tense or high stress situations
- Communication and customer service skills
- Ability to organize and manage multiple priorities
Benefits
- Paid vacation/sick after one year
- Health insurance
- Eligible for bonus plan
Xactimate experience is a huge bonus but not required. Compensation: $16.00 - $18.00 per hour
Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service and convenient access. By joining Service Master, you'll be part of a talented network of employees with a shared vision.
Our environment is a diverse community where successful people work together to achieve common goals.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The Service Master Company, LLC.
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