Quality Control Lab Manager

Quality Control Lab Manager Job Description

You’re not the person who will settle for just any role. Neither are we. Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands. In this role, you’ll help us deliver better care for billions of people around the world.

It starts with YOU.

The Quality Control Lab Manager is a people leadership and technical quality role within the Maumelle Quality organization, reporting to the Site Quality Manager. This position leads Wet Wipes Quality Control laboratory operations, microbiological testing programs, quality systems, and team development. The role ensures compliance with FDA Cosmetic regulations, ISO 17025, cGMP requirements, customer expectations, and Kimberly-Clark quality standards.

Responsibilities include providing technical leadership, overseeing laboratory systems and data integrity, supporting manufacturing quality, driving method validation and continuous improvement initiatives, and partnering cross‑functionally to resolve quality issues. This role is critical to ensuring product quality, consumer safety, regulatory compliance, and operational excellence.

Scope:
This position serves as a Quality leadership role within the Kimberly-Clark Maumelle Quality Organization and is responsible for leading the Quality Control Microbiology Laboratory and associated quality systems. The incumbent directly manages a team of approximately 6 to 12 employees, including Laboratory Technicians and Microbiologists, and is accountable for talent development, performance management, resource planning, and achievement of laboratory objectives.

The role has overall responsibility for the laboratory's microbiological testing programs, test method validation and qualification activities, data integrity, and compliance with applicable regulatory and corporate requirements. The Quality Control Microbiology team ensures that finished products, raw materials, manufacturing environments, and associated processes meet established microbiological quality standards through the application of sound scientific principles, statistical analysis, and risk‑based decision making.

In this role, you will:

• Demonstrate safety as a value by performing all job functions safely, while also complying with corporate policies and departmental procedures, in an effort to reduce risk and eliminate loss.
• Manage self in accordance with the K‑C Ways of Working.
• Ensure activities, materials, and finished products are in compliance with both company quality assurance standards and applicable government regulations, such as GMPs and ISO requirements.
• Maintain and demonstrate a high degree of knowledge and skill in product forms, quality systems, processes, and regulations.
• Conduct all communications and transactions with the utmost integrity.
• Communicate fully with superiors, teammates, and others who have a need to know.
• Assure that reporting is clear, concise, thorough and timely.
• Execute continuous improvement activities for established processes and initiate development of new processes.
• Build and maintain personal capability in QMS, GMPs, and applicable regulation to support objectives.
• Define, develop and incorporate testing procedures and methods to ensure achievement of sector’s quality goals and objectives.
• Support Validation efforts in the facility, providing both technical expertise as well as testing methods/results.
• Establish and maintain good customer rapport, while driving solutions to meet business needs.
• Develop and maintain a strong spirit of partnership.
• Ensure…