Forklift Site Technician

Job Summary

The Forklift Technician Site is responsible for performing routine maintenance on industrial equipment, including but not limited to forklifts, scissor lifts, tuggers, floor scrubbers and golf carts. Must possess electronic and hydraulic troubleshooting skills with a CROWN background.

Job Type: Full-time

As a Forklift Technician, you will maintain industrial mobile equipment, troubleshoot failures, conduct root‑cause analysis, and complete repairs using manufacturer guidelines and Field Connect service platform data.

• Maintain industrial mobile equipment.
• Troubleshoot equipment failures, including root cause analysis and research of potential warranty, rework, and repetitive repairs using historical equipment data available through Field Connect service platform.
• Complete all repairs in a timely manner and according to manufacturer repair guidelines.
• Make judgment and decision‑making by considering relative costs and benefits of potential actions to choose the most appropriate course of action.
• Inspect equipment by performing audits per the PM Planning tools schedule in Field Connect service platform.
• Communicate via phone, written, e‑mail, or in person with supervisors, co‑workers, and subordinates.
• Accurately complete all work orders and service records per the Concentric time standard.
• Maintain accurate and timely entry of work hours in Paylocity time‑keeping platform.

At Concentric, we believe our people are what make us great and help us deliver exceptional customer service. We offer industry‑leading benefits to include:

• Competitive pay – plus incentive opportunities and overtime potential.
• Full benefits package from day one – includes medical, dental, vision, company‑paid life insurance, and disability coverage.
• 401(k) with match.
• 8 paid holidays.
• Full‑time employees receive 128 hours of PTO annually.
• Training and mentoring – learn from our experts in the industry.
• Advancement opportunities.

• All work must be completed in a safe manner.
• Safety requirements by customer and Concentric must be adhered to.
• Work areas will be maintained to ensure safety.
• Work areas will be kept clean and organized daily.
• Complete safety training modules in a timely manner.
• Other duties as assigned by supervisor.

• Strong equipment repair, mechanical and/or electrical skills.
• Proven experience in electric forklift repair; primary focus will be on electric trucks.
• Willingness and ability to travel to multiple sites.
• Hydraulics, conveyor experience is a plus.
• Self‑motivated with ability to manage time and attendance; able to work with minimal supervision.
• Strong communication skills to support work order documentation and customer interaction.
• Basic computer skills and familiarity with using a computer.
• Capability to lift a minimum of 50 pounds, crouch and/or move in confined areas.
• Must meet the physical requirements of a Service Technician.
• Willingness to learn and be trained.
• A valid driver’s license; CDL a plus but not required.
• Must pass a background check and drug screen.
• This job description is subject to change at any time.

The physical demands described herein represent those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made for individuals with disabilities. While performing the duties of this job, the employee is regularly required to sit, stand, walk, up to 8 hours; use hands to lift, maneuver, handle, or feel; and speak or hear.

The employee frequently walks and reaches with hands and arms. The employee occasionally must stand, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 100 pounds. The employee may be required to wear approved Personal Protective Equipment (PPE). Specific vision abilities required by this job include close vision and ability to adjust focus.

The work is performed primarily in customer facility locations. The noise level is moderate to heavy, occasionally requiring hearing protection. Reasonable accommodations may be made for individuals with disabilities.

The Concentric Company considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, genetic information, marital or veteran status, or any other legally protected status.