Pricing Coordinator

Location

Mauston, WI 53948, 750 N Union St

Festival Foods is a Wisconsin grocer committed to giving back to the communities it serves and providing excellent service and value. We operate +40 full-service supermarkets across the state and place people at the top of our list.

Title: Pricing Coordinator
Reports to: Guest Service Department Manager

• Reinforce Festival culture, customer service, and performance expectations to all pricing associates.
• Provide consistent practices within the pricing software that supports Festival Foods price image. Investigate and resolve inaccuracies; respond with clear and honest feedback.
• Maintain adequate staff levels by interviewing applicants and extending job offers when necessary.
• Coach and train new pricing associates on policies and procedures for department standards, including SMS pricing software, pricing handhelds and Nexgen 365.
• Participate in performance and development reviews and annual goal setting for yourself and team members.
• Collaborate with the Pricing Support Team to keep the pricing manual and sign program current.
• Finalize and approve weekly work schedules for pricing associates, writing and executing a weekly department schedule based on needs.
• Document violations of company policies/procedures by pricing associates and conduct appropriate corrective action, up to termination.
• Hold department managers and vendors accountable for meeting pricing standards, working directly with department manager and Store Director.
• Review verification results weekly to identify gaps, address incorrect stocking with department manager, and communicate results to Pricing Support Team.
• Assist guests to find items on the sales floor.
• Address guest concerns and resolve issues when a guest is not satisfied.
• Use the Boomerang Basics to coach and develop all team members, preparing associates for advancement opportunities.
• Contribute to overall department cleanliness by picking up, organizing, and cleaning work areas.
• Maintain regular, timely attendance in compliance with the work schedule and provide adequate notice for absences.

• High School Education or equivalent combination of education and experience.
• Ability to deal tactfully and effectively with customers and all personnel.
• Good oral and written communication skills and the ability to handle situations.
• Basic knowledge of computer functions and Microsoft Suite products, including Outlook, Excel, and Word.

• Ability to stand for long periods; requires fine finger and broad manual dexterity.
• Frequent bending at or below waist level, kneeling, and reaching above shoulder level.
• Occasional lifting of up to 25 pounds.
• Occasional exposure to extreme temperatures.

This is a full-time position with daytime shifts 7:00 AM–4:00 PM, occasional evenings/weekends, and Wednesdays starting at 3:00 AM.

• Associate Discount: 15% off grocery purchases for you and your immediate household.
• Weekly Pay & Premium Pay: Hourly associates are paid weekly; part-time store associates receive a $1 premium per hour on Sundays and select holidays; full-time store associates receive time and a half on Sundays and select holidays.
• Two-Week Advanced Scheduling: Schedules are provided two weeks in advance.
• Vision & Dental Insurance: Part-time and full-time associates are eligible for vision and dental coverage options.
• Support: 3 weeks of paid parental leave, a fitness reimbursement program, Employee Assistance Program, and LEAPCare coaches for confidential health and wellness support.
• Retirement: 401(k) plan with annual discretionary match.

At Festival Foods we are committed to providing an environment of mutual respect where equal employment opportunities are available to all. We are dedicated to building a diverse, skilled, and service-oriented team that reflects the communities we serve.