IT Program Manager - Order Management

Milwaukee, Wisconsin, United States
Mequon, Wisconsin, United States
Mayfield Heights, Ohio, United States

Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility
-our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that's you we would love to have you join us!

We are looking for an accomplished and experienced IT Program Manager to lead complex, high-visibility programs across our IT portfolio. Reporting to the Senior Manager of IT Global Program Services, you will be responsible for driving end-to-end program delivery. Your responsibilities will also include coordinating cross-functional teams, managing risks, and ensuring solutions meet business objectives, technical standards, and timeline commitments. This is all part of delivering our Order Management Digital Infrastructure program vision.

You will be the bridge between business stakeholders and technical teams, translating strategic goals into actionable plans while ensuring alignment with organizational priorities.

• Provide technical and program management expertise in planning, execution, and leadership of programs
• Develop and manage comprehensive project plans, timelines, budgets, and resource allocations.
• Monitor progress, adjust plans as needed, and ensure timely delivery of high-quality outcomes.
• Help uncover and coordinate strategic dependencies across teams, both by facilitating Big Room Planning, and through coordination across execution to remove major impediments to accelerate inter-team velocity

• Act as the primary point of contact for project sponsors, business leaders, and technical teams.
• Facilitate effective communication between technical and non-technical stakeholders.
• Provide clear and consistent project updates, including executive-level reporting.

• Partner with architects, engineers, and product managers to ensure technical feasibility and alignment with standards.
• Understand and communicate technical dependencies, risks, and trade-offs.
• Guide teams through technical decision-making while balancing business priorities.

• Identify, assess, and proactively manage risks and issues that may impact project success.
• Develop contingency plans and elevate critical blockers as needed.

• Champion project management best practices, tools, and methodologies (Agile, Scrum, Waterfall, or hybrid approaches).
• Ensure projects adhere to compliance, security, and quality standards.
• Identify process improvement opportunities across teams for large-scale delivery and orchestration

• Bachelor's Degree in Relevant Field
• Legal authorization to work in the US is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field (or equivalent work experience).
• Typically requires a minimum of 8+ years of experience in project management managing technical or IT-related projects.
• Proven track record of successfully delivering complex, cross-functional projects.
• Strong understanding of Agile Methodologies
• High proficiency in project management tools (e.g., Jira, Jira Align, MS Project)
• PMP, PMI-ACP, CSM, or equivalent certification.
• Strong understanding of software development life cycles, cloud technologies, infrastructure, and integration projects.
• Basic understanding of AI technologies including machine learning, natural language processing, generative AI, and agentic systems, with a focus on their practical applications in project delivery and…