Senior Elastic Observability Engineer - Plex

Position Summary

The Elastic Observability Engineer is an important member of our Cloud Operations team, building a world‑class Application Performance Monitoring solution to support observability‑driven development. You will handle alert response, triage, maintenance, expansion and development to ensure monitoring systems remain healthy and reliable.

• Operational Support & Triage – Respond to alerts, ingestion issues, and user‑reported incidents; perform initial diagnosis, document findings, and resolve or escalates.
• Monitor and troubleshoot Elasticsearch clusters, pipelines, Elastic Agent, Logstash, and Fleet.
• Participate in on‑call rotation.
• Maintenance & Routine Operations – Perform service restarts, ingestion validation, and configuration updates; apply Linux/Unix patches and perform basic OS maintenance.
• Conduct regular cluster health, capacity, and LVM/storage checks; support dashboard upkeep and proactive monitoring.
• Data Quality & Pipeline Support – Verify log, metric, and trace data completeness and ECS alignment; perform periodic data validation; document known issues, parsing gaps, and operational patterns.
• Dashboards, Visualization & Search – Use and maintain Kibana dashboards for operational visibility; create dashboards and visualizations to support platform monitoring; use KQL or Lucene queries to validate data and investigate issues.
• Collaboration – Provide actionable escalation details to SRE, Dev Ops, and Security teams; maintain runbooks, SOPs, and troubleshooting guides; communicate effectively during incidents and follow‑ups.

• Bachelor's Degree or equivalent years of relevant work experience.

• Legal authorization to work in the US; no visa sponsorship.

• Typically requires 5+ years of relevant experience in observability, monitoring, logging, or IT operations.
• Linux/Unix: hands‑on administration, patching, networking basics, LVM, and troubleshooting.
• Windows: basic OS administration experience.
• Elastic Stack: working knowledge of Elasticsearch, Kibana, Fleet, Elastic Agent, APM, Logstash, architecture basics, and core troubleshooting.
• Observability: understanding of monitoring practices, observability concepts, dashboards, and visualization creation.
• Scripting & Automation:
  Bash scripting, familiarity with Ansible, and experience with Python or Power Shell.
• Soft Skills:
  
  problem‑solving, ability to work in a fast‑paced environment, and self‑starter mindset.
• Linux/Unix engineering experience;
  Windows engineering experience.
• Open Telemetry (OTEL) or APM experience.
• Knowledge of Ansible, Terraform, RabbitMQ, Docker, Kubernetes, AZDO and CI/CD.
• Guest‑level experience with VMware or Azure.
• Project management exposure.

• Health Insurance including Medical, Dental and Vision
• 401k
• Paid Time off
• Parental and Caregiver Leave
• Flexible Work Schedule
• Competitive Base Salary: $ – $ USD with an annual target bonus of 5% of base salary

Rockwell Automation is an Equal Opportunity Employer, including disability and veterans. If you are an individual with a disability and need assistance or a reasonable accommodation during the application process, please contact our services team at +1(844)404‑7247.