Retail Store Associate

Job Overview

Store Associate – Retail Sales, Part-Time (Rate: $13.75/hr)

Location:

Store #701384, 6262 Mayfield Road, Mayfield Heights, OH 44124

This position is essential to the success of our retail stores. Store Associates work closely with wholesale and retail customers to determine their needs, answer questions about Sherwin-Williams products, recommend solutions, and ensure maximum client satisfaction. They maintain high product knowledge, visual standards, and store quality while achieving sales goals.

The Company determines that a criminal history review is necessary to protect the business, its employees and the public.

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products, as needed, to customer specifications.
• Stock shelves and set up displays.
• Clean store equipment.
• Load and unload delivery trucks.
• Assist in making deliveries, as needed.
• Maintain in‑stock and presentable condition of assigned areas.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the United States without needing sponsorship.
• Must have a valid, unrestricted Driver’s License.
• Must be able to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion, with or without reasonable accommodation.
• Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation.

• High school diploma or GED.
• At least one (1) year of experience in a delivery, retail, or customer service position.
• Previous experience selling paint and paint‑related products.
• Experience operating tinting and mixing equipment.
• Ability to read, write, comprehend, and communicate in more than one language.
• Proficiency in Spanish.

Hiring rate of $13.75 per hour. Compensation decisions depend on experience, skills, and business needs and may result in a wage range above the stated rate. Benefits include retirement, health care, well‑being programs, and additional company benefits. A general description of benefits can be found on the company benefits portal.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws, including California Fair Chance Act provisions. Sherwin‑Williams is a proud Equal Employment Opportunity employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law.

As a VEVRAA Federal Contractor, Sherwin‑Williams requests that state and local employment services delivery systems provide priority referral of Protected Veterans.

Please be aware that the recruiting team will never request a candidate to provide payment or sensitive personal information during the application process.