Sales Associate

Overview

Love what you do. Carter’s Careers. As a Sales Associate, you will be the first face of the brand for growing families. You’ll congratulate new parents and grandparents, introduce them to our new baby essentials, help them prep for their first day of school, and all the big and little moments of their parenting journey. You’ll join a welcoming and inclusive environment that values and optimizes skills and talents.

Carter’s is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, Osh Kosh B’gosh, Skip Hop, and Little Planet brands. Carter’s is a leading brand in quality, with opportunities for training and development to help you grow in your career. A Carter’s career emphasizes connections between customers, teams, and families, with caring, teamwork, flexibility, and growth at its core.

• Welcome customers with a warm greeting and provide assistance with product styles, features, and benefits.
• Confidently and proactively resolve issues for customers in a busy retail environment.
• Meet customer needs by assisting with omnichannel experiences as needed to ensure a positive shopping experience.
• Execute and expedite point-of-sale/register transactions.
• Complete floor replenishment and shipment as needed.
• Articulate current promotional events and the brand loyalty program, including credit, to customers.
• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

• A positive and solutions-oriented mindset.
• Demonstrated customer service and engagement skills.
• Effective and professional verbal and written communication skills.
• The ability to manage multiple tasks at once.
• Lift up to 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
• Stand or walk for extended periods; climb stairs as required.
• Provide availability that may include days, nights, weekends, and holidays as scheduled.

• Schedules that fit your life with hours of operation designed for work-life balance.
• Mental health benefits and a 30% discount on Carter’s brands.
• Referral bonuses and opportunities for professional and personal development.
• Program to support GED or bachelor’s degree tuition-free, and options to learn English as a second language.

Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.