Sales Lead, Sales, Retail Sales

Finish Line Car Wash in Madisonville, KY is seeking a Sales Lead to drive membership and wash package sales while delivering fast, friendly service. The Sales Lead greets customers, explains wash options, promotes memberships, and hits daily sales goals. This role supports shift operations, trains team members on sales techniques, and helps maintain a clean, safe site. Ideal candidates are outgoing, reliable, and comfortable working outdoors in a fast-paced environment.

This position offers hands-on experience, opportunities to grow into supervisory roles, and a strong team-focused, customer-first culture.

Responsibilities

• Greet customers and provide a friendly, professional first impression
• Explain wash options, features, and benefits to customers
• Promote and sell memberships and wash packages to meet daily sales targets
• Process payments accurately using point-of-sale systems
• Support shift operations and coordinate with team members during busy periods
• Assist with training staff on effective sales and customer service techniques
• Monitor site appearance and help maintain a clean, safe work environment
• Resolve basic customer concerns or escalate issues to management as needed
• Track sales performance and report results to the site manager
• Follow all company policies, safety procedures, and cash-handling standards

Required Skills

• Customer service
• Point-of-sale (POS) operation
• Cash handling
• Basic sales techniques
• Membership and subscription sales
• Communication skills
• Upselling and cross-selling
• Time management
• Team leadership support
• Conflict resolution