Human Resources Generalist

Location: Mayfield Village, OH, 44143
Schedule: Monday through Friday
This position is onsite during the introductory period. After the introductory period, the role offers a hybrid schedule with four days onsite and one remote workday per week.
Department: Human Resources
Reports To: Vice President, Human Resources

We are seeking a motivated Human Resources Generalist who enjoys recruiting, employee relations, talent development, and partnering with leaders to support business growth.

• Manage full-cycle recruiting from position intake through offer acceptance.
• Partner with hiring managers to develop effective recruiting strategies.
• Source active and passive candidates through Linked In, job boards, professional networks, and other recruiting channels.
• Screen candidates, coordinate interviews, and maintain timely communication throughout the hiring process.
• Build talent pipelines for current and future hiring needs.
• Support a consistent and engaging candidate experience.

• Partner with managers to address employee relations matters and workplace concerns.
• Coach leaders on performance management, documentation, employee communication, and development planning.
• Provide guidance on company policies, procedures, and employment practices.
• Support employee engagement and retention initiatives.
• Maintain accurate and confidential employee records.

• Support compensation planning, market benchmarking, and salary administration.
• Assist with merit increases, promotions, transfers, and compensation recommendations.
• Analyze recruiting, compensation, retention, and workforce data.
• Prepare reports and dashboards to support workforce decisions.

• Serve as a knowledgeable user of the organization's HRIS and Applicant Tracking System.
• Assist with HR technology configuration, testing, implementation, and optimization.
• Create and maintain standard operating procedures and HR workflows.
• Identify opportunities to improve efficiency, consistency, and data accuracy.
• Use automation, AI tools, and analytics to enhance recruiting and HR operations.

• Help strengthen onboarding and employee development programs.
• Support training, leadership development, and employee growth initiatives.
• Provide feedback and workforce insights to improve learning programs.
• Help develop programs that promote engagement, retention, and career development.

• Bachelor's degree in human resources, business, or a related field.
• Three or more years of recruiting, talent acquisition, or human resources experience.
• Full-cycle recruiting and candidate sourcing experience.
• Knowledge of employee relations and performance management.
• Experience using HRIS and Applicant Tracking Systems.
• Strong communication, organization, and relationship-building skills.
• Ability to travel locally to branch locations throughout Northeast Ohio.
• Ability to manage multiple priorities and maintain confidentiality.
• Experience with compensation, HR analytics, or technology implementations is a plus.
• PHR or SHRM-CP certification is preferred.

We offer a competitive benefits package designed to support employees' health, well-being, and financial future, including:

• Paid time off
• Medical, dental, and vision insurance
• Health Savings Account
• Life insurance
• Short-term and long-term disability insurance
• Employee Assistance Program
• 401(k) retirement plan

This position offers the opportunity to make a meaningful impact throughout the employee lifecycle. You will collaborate with leaders, help build strong teams, improve the candidate and employee experience, and contribute to the continued development of the organization's HR practices.