Manager, Business

About Clear Gov

Our mission is to create easy‑to‑use software to help local governments plan, budget and report better. Clear Gov is a rapidly growing SaaS company that offers a complete planning, budgeting and financial reporting suite that enables local governments to plan, build, and present their financials more efficiently and effectively. We’re a mission‑driven company that envisions a world where modern software enables every local government to best serve and improve its community.

Our software is utilized nationwide by more than 1,700 towns, cities, school districts, and other local agencies who are part of the Clear Gov community, and we’re adding more every day. We’ve been named to the “Gov Tech 100” for eight years running. Clear Gov also earned a place on the Inc. 5000 list of America’s Fastest Growing Companies for five consecutive years: 2021, 2022, 2023, 2024, and 2025.

The Clear Gov team is a talented group of folks who are passionate about our mission and committed to building a positive, productive company culture. We believe in a work‑hard/play‑hard environment, and every day, we strive to get better at our work, all while being considerate, trustworthy, and transparent in everything we do.

• Be Clear:
  We strive to be open in all that we do because we believe that transparency is the foundation upon which all meaningful relationships are built.
• Be Trustworthy:
  We always act with integrity and keep our word because we believe that honest people are authentic, consistent, and dependable and that those traits form the cornerstone for success and well‑being.
• Be Considerate:
  We are mindful about the impact that our comments and actions will have on others because we want to build a compassionate, inclusive environment that nurtures all individuals and communities.
• Be Positive:
  We believe that the first step in getting something done is believing that it can be done because we know that positive energy brings enthusiasm, excitement, and empowerment to the team.
• Be Better:
  We constantly ask ourselves, "How can we do this better?" because we know that our families, colleagues, investors, and customers depend on the results we deliver every day.
• Be Fierce:
  We seek to have bold conversations that interrogate reality and provoke learning to help us tackle our toughest challenges and enrich relationships.
• Be Fun:
  We value the lighter side of life because we believe that balance, laughter, and enjoying every moment fuel the soul.

Renewals Manager plays a critical role in Clear Gov’s revenue retention and growth strategy. You will own the end‑to‑end renewal process for a portfolio of public sector customers, ensuring high gross and net revenue retention through proactive engagement, contract execution, and close collaboration with Customer Success, Sales, and Finance.

This role requires a strong understanding of public sector procurement cycles, multi‑year agreements, and budget‑driven buying behavior, as well as the ability to balance customer advocacy with commercial outcomes.

• Manage the full renewal lifecycle for a defined book of business, including forecasting, pricing, negotiations, and timely contract execution.
• Drive on‑time renewals while minimizing churn and contraction risk.

• Build trusted relationships with customer decision‑makers, including finance directors, administrators, and procurement stakeholders.
• Navigate public sector approval processes, budget calendars, and governing body requirements.

• Partner with Customer Success and Account Executives to identify expansion, upsell, and multi‑year renewal opportunities.
• Support net revenue retention goals through thoughtful renewal structuring and value‑based conversations.

• Maintain accurate renewal forecasts and pipeline visibility in CRM.
• Track and report on renewal KPIs, including gross retention, net retention, churn reasons, and renewal cycle time.

• Proactively identify renewal risk and partner cross‑functionally to address adoption, value realization, or…