Failure Analysis Engineer

Failure Analysis Engineer

Join a team dedicated to performing failure analysis and debug of transceiver and optical engine multi-chip modules. Working closely with failure analysis engineers and cross-functional partners, the team investigates customer-reported issues, identifies root causes, and continuously improves failure analysis methods, processes, and reporting. The team's focus is on increasing the accuracy, speed, and efficiency of failure analysis while delivering a high-quality customer experience.

As a Failure Analysis Engineer, you will perform hands-on debug and failure analysis of transceiver products and optical engine components to identify root causes and drive corrective actions. You will replicate customer-reported failures, document technical findings, and contribute to customer-facing reports. By collaborating across teams and using data to improve failure analysis processes, you will help increase operational efficiency, reduce future failures, and enhance the quality and timeliness of customer support.

Minimum Qualifications:

• Completion within the past 3 years, or current enrollment with expected completion within 12 months, of a certification or relevant degree program (e.g., Associates, Apprenticeship, Boot Camp, or Certification in a specialized program + 1 year of relevant experience, High School Diploma + 2 years of relevant experience) or Bachelors + 0 years of relevant experience.
• Experience in failure analysis or sustaining engineering for high bit rate coherent optical transceivers, line cards, and/or terminal equipment.
• Experience performing hands-on debug and failure analysis using electronic and optical test equipment.
• Understanding of coherent transceiver products, electronic and RF circuits, optical/RF components, and optical transmission test methodologies.
• Experience documenting technical findings and performing data analysis to determine root cause.
• Ability to collaborate effectively in a fast-paced environment while taking ownership of technical issues.

Preferred Qualifications:

• Familiarity with the application of coherent transceivers in optical networks.
• Strong failure analysis techniques at the subsystem, component, and device levels.
• Experience using oscilloscopes, pattern generators/error detectors, and electrical and optical spectrum analyzers.
• Experience using data and metrics to improve failure analysis efficiency and reporting quality.
• Strong documentation and technical reporting skills.