Director of Project Management

Director of Project Management

We’re seeking a Director of Project Management to join our growing professional services team and play a key role in advancing the Clear Gov platform. This hands‑on position focuses on leading Clear Gov’s project delivery organization, ensuring successful implementation of our software solutions for government clients. The role oversees the project management team, establishes scalable project delivery processes, and ensures projects are delivered on time, within scope, and with exceptional client satisfaction.

The ideal candidate will partner closely with leaders across Product, Customer Success, Engineering, and Sales to drive operational excellence, continuously improve delivery practices, and support Clear Gov’s rapid growth.

• Lead, mentor and develop a team of Project Managers and Implementation Specialists.
• Establish clear performance goals, coaching, and professional development for team members.
• Foster a culture of accountability, collaboration, and client success.
• Oversee the delivery of client implementation from kick‑off through to go‑live.
• Ensure project meets defined scope, timeline and quality expectations.
• Monitor project health and intervene early to resolve risks or delays.
• Standardize project planning, resource management, and delivery frameworks.
• Design and maintain scalable project management methodologies, tools and templates.
• Drive continuous improvement in delivery efficiency and customer outcomes.
• Partner with Sales to ensure smooth project handoffs after contract signing.
• Work with Product and Engineering to elevate product gaps and implementation insights.
• Collaborate with Customer Success to ensure long‑term client adoption and retention.
• Act as an escalation point for complex client engagement.
• Ensure project delivery consistently reinforces Clear Gov's reputation for exceptional service.
• Maintain strong relationships with key government stakeholders.
• Contribute to strategic planning for scaling the implementation organization.
• Support forecasting of project demand and resource planning.
• Identify opportunities to improve implementation speed, scalability and profitability.

• 8+ years of experience in project management, implementation, or professional services.
• 3+ years leading and developing project management teams.
• Experience delivering SaaS implementations or technology deployments.
• Strong understanding of project management methodologies (Agile, Waterfall, Hybrid).
• Proven ability to manage multiple complex client projects simultaneously.
• Project Management Professional (PMP) Certification.
• Exceptional communication and stakeholder management skills.
• Strong operational and analytical mindset.
• Preferred:
  Ability to work in at least one of the following locations:
  Boston, MA (Remote);
  Tampa, FL (Hybrid – two days per week);
  Kansas City, KS or MO (Hybrid – two days per week);
  Phoenix, AZ (Remote);
  Toronto, Ontario (Hybrid – two days per week).

• In the spirit of transparency, we are excited to share the base salary for this position is $130,K and $150,000 - $175,000K exclusive of fringe benefits or potential bonuses. If you are hired at Clear Gov, your final base salary compensation will be determined by factors such as skills, interview performance, education and/or experience. In addition to those factors, we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer.
  
  Please keep in mind that the range mentioned above is the full base salary for the role. Hiring beyond the base range would not be typical in order to allow for future & continued salary growth. We also offer a generous compensation and benefits package (more information on benefits listed below).

• Competitive Salary
• Quality Medical, Dental, and Vision Insurance Plans
• Flexible Spending Account
• Dependent Care Flexible Spending Account
• Short and Long Term Disability Insurance
• Life Insurance
• 401K Plan with Match
• Flexible Personal Time Off Policy
• 3 Floating Holidays (in addition to 10 Holidays Observed)
• 2 Volunteer Days Off
• Parental Leave
• Employee Referral Bonus
• Annual All Hands In-Person Event

Clear Gov is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, gender identity and expression, national origin, disability, genetic information, pregnancy, veteran status, age, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship.

Clear Gov makes hiring decisions based solely on qualifications, merit, and business needs at the time.