Individual Giving Manager

Job Summary

The Individual Giving Manager (IGM) is responsible for building and sustaining a strong base of individual donor support. This role manages a portfolio of individual donors and prospects, leads donor retention and upgrade strategies, and drives personal engagement through a disciplined moves management approach.

The IGM plays a critical role in strengthening philanthropic relationships, growing unrestricted revenue, and supporting major and leadership-level giving, including participation in the private capital campaign.

The Manager will also work with the Director of Major Gifts to support building a monthly giving program and major gift systems, processes, and communications which result in the successful growth of all stages of donations from individuals, including a three-year capital campaign. This position will work with the Board of Directors and a volunteer campaign committee to determine effective strategies to engage a larger pool of identified potential donors.

The Manager will also have their own personal portfolio of prospects and will regularly meet with prospects and cultivate donor relationships. The Manager reports to the Director of Major and works closely with the Development Coordinator.

• Individual Donor Strategy & Revenue Growth
• Manage and grow a portfolio of individual donors and prospects, including mid-level and leadership annual donors
• Develop and implement individualized cultivation, solicitation, and stewardship plans using a moves management framework
• Execute strategies to increase donor retention, frequency, and gift size
• Collaborate with the Director of Major Gifts to identify and qualify donors for major gift cultivation

• Build authentic, mission-centered relationships through in-person meetings, calls, tours, and personalized communications
• Partner with Programs and Communications to develop compelling donor stories and impact reporting
• Create and execute on donor engagement plans (target asks, action steps, and due dates) for top tiers of prospects. Prepare, manage, and update prospect portfolios for CEO, CDO, and Director of Major Gifts. Schedule prospect debriefings as needed, support the scheduling of all action steps, and track/record outcomes in the agency’s CRM.
• Lead stewardship efforts, including acknowledgments, donor updates, and recognition activities
• Ensure timely, accurate, and meaningful donor communication and follow-up
• Draft compelling donor communications, proposals, and stewardship materials in collaboration with the development and communications team.
• Engage donors in your portfolio in planned giving, special campaigns, and special events as appropriate.
• Develop donor engagement materials to support cultivation and solicitation.
• Manage a portfolio of campaign prospects for face-to-face cultivation and solicitation.
• Oversee all aspects of individual giving donation entry, tracking and acknowledgement. Ensure timely and accurate reporting.

• Support monthly and annual giving initiatives, including targeted appeals, leadership annual giving, and donor renewals.
• Contribute to the planning and execution of a private capital or comprehensive campaign (e.g., $5M+), including prospect engagement and solicitation support
• Work with Development Coordinator to ensure accurate tracking, reporting, and analysis of donor activity
• Support Board of Directors involvement in individual. Track each member’s progress toward achieving commitments and with the Director of Major Gifts, provide materials, troubleshooting and reminders.
• Working with the Director of Major Gifts, develop individual giving materials to support the work of executive leadership and volunteer leaders.
• Develop Giving Cabinet meeting agendas, other meeting preparatory materials, meeting reminders and meeting minutes.
• Plan and successfully implement all aspects of donor cultivation, stewardship and thank you events, including guest lists, invitations, RSVP’s, food and beverages, program planning and related materials.
• Serve as the point person for campaign giving operations, ensuring major deadlines and deliverables related…