Personal Banker

Pay Transparency Salary Range: Not Available

Final date to receive applications: 06/30/2026

As a Personal Banker at BOK Financial, you play a meaningful role in both the client experience and the McAlester community. This is more than a transactional role—you'll build relationships, earn trust, and become a go-to resource for clients navigating their financial goals. Through our 9‑week Banking Navigator program, you'll gain the tools, confidence, and support needed to succeed in a relationship‑based banking environment.

This opportunity is ideal for someone who enjoys connecting with people, takes pride in helping others, and wants to build a long‑term career while making a local impact.

• Build strong, trust‑based relationships with clients in the McAlester community by understanding their needs and providing personalized support.
• Engage in meaningful, consultative conversations that go beyond transactions to uncover opportunities to help clients achieve their financial goals.
• Partner closely with your team to deliver a seamless, relationship‑focused branch experience.
• Educate clients on banking products, services, and digital tools that enhance convenience and financial well‑being.
• Take ownership of client interactions—resolve questions and concerns with care, accuracy, and follow‑through.
• Support day‑to‑day branch operations, including teller transactions, while identifying opportunities to deepen relationships.
• Continuously develop your skills through training, coaching, and hands‑on experience to grow your career within BOK Financial.

This level of knowledge is normally acquired through completion of high school diploma or equivalent and a minimum of 1+ years of sales or customer service experience; a college degree is a plus or equivalent combination of education and experience.

• Working knowledge of consumer financial products and services.
• Working knowledge of banking, retail sales operations and/or contact center operations including phone, email and chat support.
• Excellent verbal communication skills; effectively and courteously providing customer information, resolving issues and building relationships to gain information by asking appropriate questions.
• Excellent written communication skills demonstrated by professional etiquette, proper grammar and punctuation.
• Problem‑solving and conflict resolution skills.
• Ability to follow established standards and use judgment to determine when appropriate to elevate.
• Strong basic math skills (addition, subtraction, multiplication, division) in order to reconcile accounts.
• Working PC application skills including word processing and spreadsheet packages and the ability to learn to use various internal company systems.
• Ability to complete multiple tasks at a time.
• Excellent interpersonal skills including sales and client relations skills, both in‑person and via telephone.
• Detail oriented, high degree of accuracy.
• Ability to work in a fast‑paced environment & under pressure, as needed.

We are an equal‑opportunity employer and are committed to providing equal employment opportunities for training, compensation, transfer, promotion and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, pregnancy status, sexual orientation, genetic information or veteran status.

Please contact rec with any questions.