Personal Banker

Personal Banker

McAlester, OK, US, 74501

Location: Mc Alester  
-MCAL

Areas of Interest: Consumer Banker

Pay Transparency Salary Range: Not Available

Final date to receive applications: 06/30/2026

As a Personal Banker at BOK Financial, you play a meaningful role in both the client experience and the McAlester community. This is more than a transactional role—you’ll build relationships, earn trust, and become a go-to resource for clients navigating their financial goals. Through our 9‑week Banking Navigator program, you’ll gain the tools, confidence, and support needed to succeed in a relationship‑based banking environment.

This opportunity is ideal for someone who enjoys connecting with people, takes pride in helping others, and wants to build a long‑term career while making a local impact.

Please note:
Your initial training schedule may differ from your regular hours, and you may train at a different location before being permanently assigned to your branch.

In this role, you’ll deliver a highly personalized experience by building genuine relationships with clients and understanding what matters most to them. You’ll go beyond day‑to‑day transactions to provide thoughtful recommendations and solutions that support each client’s financial journey. As part of a community‑focused branch in McAlester, you’ll work closely with your team to strengthen local relationships and contribute to the overall success of the market.

This is a hands‑on, people‑first role where your ability to connect, problem‑solve, and take ownership of the client experience will set you apart.

During your first nine weeks of employment, you will participate in a comprehensive training program. Please note that the training schedule may differ from your regular work schedule, and you may be required to train at a different location before being permanently assigned to a branch.

Our McAlester team is closely connected—both to each other and to the community we serve. You’ll be part of a collaborative, supportive environment where leaders are approachable, teammates work side by side, and relationships matter. We value accountability, teamwork, and open communication, and we take pride in creating a positive space where everyone contributes, ideas are welcomed, and success is shared.

Building strong, trust‑based relationships with clients in the McAlester community by understanding their needs and providing personalized support.

Engaging in meaningful, consultative conversations that go beyond transactions to uncover opportunities to help clients achieve their financial goals.

Partnering closely with your team to deliver a seamless, relationship‑focused branch experience.

Educating clients on banking products, services, and digital tools that enhance convenience and financial well‑being.

Taking ownership of client interactions—resolving questions and concerns with care, accuracy, and follow‑through.

Supporting day‑to‑day branch operations, including teller transactions, while identifying opportunities to deepen relationships.

Continuously developing your skills through training, coaching, and hands‑on experience to grow your career within BOK Financial.

This level of knowledge is normally acquired through completion of high school diploma or equivalent and a minimum of 1+ years of sales or customer service experience; a college degree is a plus or equivalent combination of education and experience.

• Working knowledge of consumer financial products and services
• Working knowledge of banking, retail sales operations and/or contact center operations including phone, email and chat support
• Excellent verbal communication skills; effectively and courteously providing customer information, resolving issues and building relationships to gain information by asking appropriate questions
• Excellent written communication skills demonstrated by professional etiquette, proper grammar and punctuation
• Problem‑solving and conflict resolution skills
• Ability to follow established standards and use judgment to determine when appropriate to elevate
• Strong basic math skills…