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Bert Ogden Nissan Warranty Clerk

Job in McAllen, Hidalgo County, Texas, 78501, USA
Listing for: Bert Ogden Auto Group
Full Time position
Listed on 2026-06-02
Job specializations:
  • Administrative/Clerical
    Data Entry, Office Administrator/ Coordinator, Clerical, PR / Communications
Job Description & How to Apply Below
Position: BERT OGDEN NISSAN WARRANTY CLERK
SUMMARY

The Warranty Clerk prepares, records, and reconciles warranty claims and submits them to the factory and/or distributor and reconciles them accordingly.

ESSENTIAL DUTIES
  • Processes warranty claims on a timely basis for each franchise or distributor.
  • Processes all warranty paperwork to ensure proper documentation.
  • Verifies criteria required by factory or distributor.
  • Reconciles all warranty receivables with payments through the appropriate accounting schedule.
  • Posts credits on computer.
  • Resubmits all rejected claims promptly or receives authorization to write them off.
  • Follows up on payment of outstanding claims.
  • Tracks warranty parts by tagging with repair order number, date of replacement, and date on which part may be disposed.
  • Arranges for parts to be shipped to the factory or distributor, or to be scrapped.
  • Files and maintains all service records as required by the warrantor.
  • Keeps informed of all factory recalls and bulletins.
  • Assists with the cashier and telephone operator duties as needed.
  • Assists with any clerical needs as needed.
  • Maintains a professional appearance and a neat work area.
  • Performs other duties as assigned.
QUALIFICATIONS
  • Experience in a general office position is preferred.
  • Ability to communicate effectively orally and in writing.
  • Basic understanding of office applications such as MS Office ( Word, Excel, etc.).
  • High school diploma or general education degree (GED); or two to four years related experience and/or training; or equivalent combination of education and experience.
Requirements
  • Valid Texas Driver's License
  • Pass Background Check
  • Pass Drug Test
  • 21 Years-Old or Older
PHYSICAL REQUIREMNTS & WORK ENVIRONMENT
  • While performing the duties of this job, the employee is regularly required to talk or listen. The employee is regularly required to sit; use hands to finger, handle, or feel.
  • Duties are performed primarily at a desk in an office setting. Work includes frequent clerical and administrative responsibilities and interaction with managers and employees.
  • Prolonged periods of sitting.
  • Must be able to lift up to 20 pounds at times.
  • Occasional attendance at social gatherings.
  • Ability to travel occasionally.
EMPLOYMENT BENEFITS INCLUDE:
  • Paid Vacation and Holidays
  • 401(K)
  • Vision Insurance
  • Dental Insurance
  • Medical Insurance
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