Community Care Clerk III

Career Opportunities:
Community Care Clerk III (20720)

Posting 20720
-Posted
- Health & Human Services Comm

- CCSE Region 11 Eligibility Det

- Community and Social Services
- Other Locations (1) - Additional Shifts available (1) -a. $1 - $2999 per month

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more.

Explore more details on the Benefits of Working at HHS webpage .

Functional

Title:

Community Care Clerk III

Job Title:

Clerk III
Agency:Health & Human Services Comm
Department:CCSE Region 11 Eligibility Det
Posting Number:20720
Closing Date:09/26/2026
Posting Audience:Internal and External
Occupational Category:Community and Social Services
Salary Range:$2,694.33-$3,946.25
Pay Frequency: Monthly
Salary Group:TEXAS-A-11
Shift:Day
Additional Shift:Days (First)
Telework:
Travel:Up to 25%
Regular/Temporary:Regular
Full Time/Part Time:Full time
FLSA Exempt/Non-Exempt:Nonexempt
Facility

Location:


Job Location City:MCALLEN
Job Location Address:4501 W BUS HWY 83
Other Locations:Mcallen
MOS Codes: ,,,,,,6672,15P,3F5X1,420A,42A,56M,68G,741X
8A200,AZ,CS,F&S,LS,LSS,PERS,PS,RP,RS,SK,SN,YN,YNS

Job Title:

Community Care Clerk III

Are you a highly motivated, compassionate and dedicated individual looking for a rewarding career determining eligibility for Texans in need of in-home care, home delivered meals, emergency response services, and other social services?

If so, the Texas Health and Human Services Commission (HHSC) Community Services (CS) division is looking for individuals who want to join an exciting, dynamic team working in a high-performing and innovative environment. CS provides an integrated and streamlined approach to connect individuals to services and supports that reduce institutionalization and allow individuals to remain in their communities.

Our staff are well organized, able to multi-task, possess the ability to learn policy regulations, able to thrive in a challenging, fast-paced and evolving environment, have good communication skills, a positive attitude, strong work-ethic and a desire to help others. If you also possess these skills, then we are looking for you. We want you to join our team!

Employee benefits include but are not limited to employer paid health insurance; vacation leave; sick leave; paid holidays (15 per year on average); and defined retirement plan with lifetime annuity.

Clerk III
- Performs clerical support for the supervisor and staff in a Community Care Services Eligibility (CCSE) unit. Provides general information about CCSE program services. Assists Unit Supervisor and/or Administrative Worker in the assignment of intakes and/or changes to staff. Maintains an Assignment Tracking log and provides appropriate prompting of staff. Documents information manually and into multiple automated systems. Verifies client information utilizing multiple automated systems.

Compiles data and prepares statistical reports, as well as ongoing program reports, by using automated systems. Answers telephones, greets clients and distributes mail. Completes special assignments and/or reports. Maintains confidentiality of all incoming and outgoing information. Provides outstanding customer service in person, over the telephone and via e-mail. Maintains a positive and productive attitude while working in a fast-paced environment.

• Attends work on a regular and…