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Customer Service Rep
Job in
McAllen, Hidalgo County, Texas, 78501, USA
Listed on 2026-02-25
Listing for:
Manpower
Full Time
position Listed on 2026-02-25
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
Handle high volumes of inbound and/or outbound calls in a professional and courteous manner.;
Provide accurate information, resolve issues, and respond to inquiries regarding program eligibility, application status, and documentation requirements.;
Navigate and update multiple computer systems, including case management tools and government platforms.;
Document all interactions and ensure timely follow-ups when necessary.;
Maintain knowledge of current program guidelines, policies, and procedures.
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