Customer Service Representative

Uni Vista Insurance has been providing affordable and innovative insurance solutions in South Florida for over a decade. Specializing in a wide range of insurance products, including auto, home, commercial property, life, health, and annuities, the company is dedicated to helping customers protect their lives and plan for the future. Known for its personalized service, quality protection, and customer-centered approach, Uni Vista has established itself as a trusted leader in Florida’s insurance industry and is now expanding to Texas.

Additionally, the company actively supports its community by collaborating with non-profit organizations to assist those in need.

This is a full-time, on-site role for a Customer Service Representative based in McAllen, TX. The Customer Service Representative will handle customer inquiries, provide support and advice on insurance products, and ensure a positive customer experience. Responsibilities include maintaining high levels of customer satisfaction, resolving customer issues efficiently, and contributing to building lasting relationships with clients through excellent service.

• Strong skills in Customer Service, Customer Support, and Customer Satisfaction
• Experience in delivering exceptional Customer Experience and managing customer concerns
• Excellent communication and interpersonal skills
• Ability to work efficiently in a high-energy, fast-paced environment
• Proficiency in using customer relationship management (CRM) tools is a plus
• Bilingual capabilities (e.g., English and Spanish) are highly desirable
• High school diploma or equivalent; higher education is a plus